Reply by Bookvip

Dear Tammy,

We do not have any reservation in our system using the information provided on your review, and we do not have any record of any telephone calls received within the past 60-days from the telephone number reflected on your review.

We have made several attempts to reach you via telephone, text message, and email in an attempt to remedy the situation but have not received any response.

We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP.

The reason why we have over 3.9 Million Facebook Likes, more customer video reviews and have sent over 100,000 people on vacation this year alone,is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will receive the promotional rate.

James Colligan
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Value for money

They suck 100% wonbooked trip n wont return $$t retur. My money

Product or Service Mentioned: Bookvip Vacation Package Booking.

Reason of review: Return, Exchange or Cancellation Policy.

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