Sandos Playacar Beach Resort and Spa is my home away from home. I feel so welcomed there and the entire staff were all so helpful and welcoming from the moment I arrived and during my weeks stay at the resort.
Special thanks to, Xaneth, public relations at Royal Elite was instrumental in helping us set up a wonderful experience for our group of 26 people. And to Claudia, Spa manager and David, spa reception concierge, for helping us schedule two Temazcal's(sweat lodge) and several massages for our group. Julio and Karem, the Shaman's for our Temazcal, created a very safe, spiritual and beautiful experience!!! Many of our guests said the Temazcal was the most powerful and life changing event that took place during their trip.
:) The resort is amazing and has the best beach in Playa! We love all the entertainment and activities and if you need some quiet time ~ just slip into a hammock or lounger on the beach for a nice nap or reading time. Check out Cup Cake Cafe and I would recommend the Mocha frappuchino and a cup cake or two. Chayita restaurant is very similar to Chipolte and you can create a burrito in a bowl or tortilla.
Fresh ingredients and service with a smile. And don't forget to create a crepe and add a little ice cream for a wonderful dessert! Walking around the resort I saw lots of wildlife, including, howler monkeys, iguanas and a peacock. My favorite night at the resort is the Mexican fiesta!
The resort goes all out with decorating, vendors, music, amazing food and you won't want to miss the show!!! Fernando, Zayas and Lydia all gave wonderful massages on the beach and will take great care of scheduling all your healing services for the Spa. And thank you, Lydia, for a wonderful relaxing massage in the Spa. You are amazing!
Estela Cio and Mirna did an amazing job in the restaurants helping take care of our group ~ in helping us find seating together, accommodating special dietary needs and taking memorable photos of our group! And during our final breakfast before leaving, Mirna, brought us mimosas and a special cake letting us know how much she will miss us. A special thank you to David, for keeping our room exceptionally clean ~ and we loved all the towel animals!
It's all of these little touches that truly create a meaningful experience and makes us want to return ~ again and again and again! Thank you Sandos reception, staff, management and Royal Elite team for creating a breathtaking vacation and making Sandos my home away from home!
Product or Service Mentioned: Bookvip Vacation Package.
Reason of review: Good customer service.