We booked our vacation through Bookvip.com. This was the real deal. Such a great experience... definitely do this again.
This was our second stay at Secrets Royal Beach in Punta Cana. It is an excellent resort and a great value for the price.
The employees make the stay very enjoyable. People like Hippolito, Lepardina, Lenny, and Jon in the Restaurants were the BEST. The concierge desk with Johnaysa and especially Nairobi met our every expectation. They ensured our stay was as delightful as possible.
Please find a tangible way to recognize these valued members, they are the reason we continue to return to your wonderful resort. Respectfully; Steve and Lori Sanderson
Product or Service Mentioned: Bookvip Customer Care.
Reason of review: Good customer service.