I became aware of book VIP from seeing them on Facebook. I studied all of the resorts and chose the one that I would love to experience with my wife.
Called them up and made sure there was no scam or problems! The gentleman on the phone told me that the place I wanted was indeed available. I booked it and paid for it. He told me I would be getting a confirmation call from the hotel in two or three days.
I did indeed receive the phone call from a hotel letting me know that the hotel that I had booked was booked up and that I was now talking to a different resort and that everything was indeed OK. I got off the phone and looked up that resort. It was not half of the value or as nice as the one I had originally booked. After that I have gone through three days of trying to straighten this out.
I have purchased airline tickets and my wife is excited to go to the original resort or somewhere comparable but they are not offering anything near as comparable. Then I started looking at reviews and noticing everybody is having the same problem! This company is doing the old bait and switch. I don't know how they can do it to people!
Me and my wife where so excited! Now I've been doing nothing but for three days trying to find A supervisor in the company that will even return my calls! And what they're offering me is no less of price than what I can get on any traveling site. There is a lot more to this and I am pretty savvy!
I have even called back this morning and they are still offering me as just nobody the same place, they told me a week ago it is unavailable! DREAM'S GONE SOUR!
Product or Service Mentioned: Bookvip Vacation Package Booking.
Reason of review: Bait and switch!.
Monetary Loss: $1400.
Preferred solution: Deliver product or service ordered.
I liked: What i was promised.