i called after finding their informaiton on fb.. they help me get a suite for room for 399 when the advertisment was for 299.. i went with it and added 3 extra days.. they confirmed the booking is done.. so i went ahead and canceled my reservation that i had with another hotel.. couple of hours later i get a email..not a call but a email to call them back.. i call back to get the news that they have no rooms available, and to change my date.. I work for a public school district and this is the only time i get off.. we had our plans set till i ran across bookvip.. when we called to complain they only can say sorry and nothing else..
one hour later they sent a email again saying that i canceled my reservation.. wow.. these people are liars..
its a full scam and my vacation is ruined becuase of them..
Reason of review: Problem with delivery.