Bookvip's reply to:
Bookvip - They need a new system
This has been the single worst experience booking a vacation.If I weren't so desperate for a vacation where I didn't have to worry about spending money when I got there I would have canceled long ago.
I had plane tickets I had to use by 03/24/16. The price is great, but the hassle and stress, not so much. We are now less than a week away from leaving and still are not sure what hotel we are staying in since we have not gotten the final confirmation. First, don't get too comfortable (or set) on a specific hotel you will likely not get your first choice.
We have now chosen 4 different resorts (more if you count the ones that were $700 more expensive and ruled out right away after talking to them and finding out what the price difference was) I booked my flight at the same time I was booking my vacation on line, having thought that the reservation I was booking on-line was good. Then the website says to call in to confirm.
When you call in, they tell you that hotel is no longer available ( I guess so they can talk you into another more expensive hotel.
Review about: Bookvip Flight Booking.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Prices.
I didn't like: Waiting until the last minute to get confirmation.