Reply by Bookvip

Thank you for your feedback. We are the largest provider of discounted promotional packages. We send over 300,000 packages per year and have an A+ rating with the Better Business Bureau. The packages are 70% off the retail value because the resorts are sponsoring the special promotion and paying for the discounted room in exchange for your time during the resort preview. The resort verifies that each reservation complies with the terms & conditions they set forth. Most issues occur when the resort discovers the terms & conditions are being circumvented.

Here is a link with real BookVip.com customer videos reviewing their vacation at the resorts http://bookvip.com/sitereviews. As an owner, I back our discounted vacation packages 100% as it provides many families a once in a lifetime vacation they otherwise might not be able to easily afford. As a rapidly growing company we are not always perfect, however, please contact me with any issue so I can have it resolved. I can be reached direct at James@BookVip.com or call customer service 24/7 at 888 845 0602.
Author's
Apollo, Pennsylvania
1.5K views
0 comments

I booked, listened to the sales pitch carefully, read reviews & called to cancel.They didn't screw me over or scam me.

They did not charge me. Now that I know the whole deal, let me explain...this company is a headhunter for people that fit the mold of timeshare owners. You tell them your PREFERRED dates & hotel you are interested in. If the hotel has an opening for a "potential timeshare owner" to come visit, bookvip gives the hotel a list of candidates to fill the slot.

Sometimes a nicer hotel, sometimes different dates.

Remember you are signing up to be on a list of potential timeshare owners. My husband went through the roof when I told him we had to listen to a 90 min sales pitch. He is very outspoken. If we arrived & he told the salesperson what he really thought & wouldn't listen to the whole presentation, they can charge us the regular amount per night.

In our case, that would have been an extra $1300! If you can suck it up & you have flexible dates, it is a great deal. If you are booking a concrete vacation & need exact dates & hotel, this is not for you. They cancelled very easily when I told them my husband had no interest in a timeshare (why would they want to fill a slot with a dead end?) It took literally 3 minutes on the phone & it was cancelled.

Just understand what this company is all about before you book.

Review about: Bookvip Deal.

Reason of review: Poor customer service.

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