Bookvip's reply to:
Bookvip - Sketchy! Sketchy! A big let down!
Stay away from this sketchy company.To start you have to wait on hold forever to get any service.
When you do get service it's from some ditsy person that you have to repeat the same thing over and over. Twice now I was on hold for over 30 minutes to get passed to a voicemail where you have to leave a message. You NEVER get a call back. The whole experience starts off bad and I've learned that if it starts off this bad I'd rather not deal with them in the future.
They also give free vacations for giving a 5 star review or leaving a positive video testimonial.I requested a refund but they said that they wouldn't refund me.
Review about: Bookvip Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $700.
Preferred solution: Full refund.