Reply by Bookvip

Dear Roger,

Thank you for your valuable feedback.

Our amazingly affordable promotional packages are subsidized up to 77% of the retail rate by the participating resort provider.

To ensure that these rooms are available to the customers for whom they were intended, the participating resort provider sets forth certain eligibility requirements that must be met in order for BookVIP (as the booking company) to be able to offer the package to potential guests.

The Terms and Conditions governing these promotional packages are located on each and every resort offering page on BookVIP’s website. To further ensure that a potential customer is eligible and qualified to participate in the special promotion, the Terms and Conditions are reviewed with the customer during the sales call and the customer must agree to the Terms and Conditions via electronic signature before any reservation is final and the travel dates sent to the resort.

That being said, one of our supervisors has left you a voicemail message and sent you a text in order to review with you the resorts for which you are qualified. Customer service is our main focus and we look forward to hearing from you.

We have an A+ rating with the Better Business Bureau, send over 100,000 people on vacation per year and have more customer video reviews than any other travel site:

James Colligan
Resort Vacations International/
Tampa, Florida
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations

I spent hours looking through and reading about the resorts only to find out they would not book for a single male. 1 adult age 55.

Saying that I was only going there to party. Nothing could have been further from the truth. Funny thing is I do not drink. Going to Cancun for ten days to see a dentist.

So probably would not be eating much either. I only eat whole raw foods so I was looking to book a place with a kitchen/refrigerator. I do stay in the best places when I travel and was looking to buy a condo hotel or timeshare if the price was right.

Found the two places I wanted to try and after you click on book it they tell you to call the number where they tell you they will not book to a single man. No where on the site do they tell you that.

If it sounds to good to be true it usually is. The people in the video do these reviews for the perks.

I would not waste my time here again if they offered free rooms at the Ritz, which is where I will be staying!

Everything happens for a reason. Not looking for Zika virus.

Reason of review: discrimination the unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex..

Preferred solution: Let the company propose a solution.

I didn't like: Illegal practices, Discriminationsexage, Bait and switch, Shady.

  • Discriminatory Customer Service
Do You Have Something To Say ?
Write a review