Reply by Bookvip

Dear Ebonie,

Thank you for sharing your experience with us.

First and foremost, please be reminded that you were notified one (1) day after you made your reservation that the resort would be unable to honor your travel dates. Your reservation was cancelled per your request and you were never charged for the vacation package.

Because the resort partner is paying the 70% discount on your behalf, these amazingly affordable vacation packages are marketed separately from the main retail resort/hotel reservations department. That is why you were advised that the resort didn’t have your reservation when you called the main number of the resort.

As you can imagine, these promotions sell like hotcakes and as a result, every once in awhile, the participating resort discovers that the rooms have been over-booked. Therefore, the reservations are honored on a first-come, first-serve basis.

BookVIP, as the booking company, is then put in the uncomfortable position of bearing the bad-news to the guests.

We are happy to hear that you ultimately were able to visit your resort choice.

BookVIP has thousands of happy travelers every week, and has more video testimonials from happy customers than any other travel website in the world!

James Colligan
Owner
BookVip.com / Resort Vacations International
James@bookvip.com
Author's
Boynton Beach, Florida
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ALERT!!!ALERT!!

SCAMMERS DISRESPECTFUL REPS. LIARS CALLED HOTEL MY RESERVATION NEVER GOT TO THE HOTEL!! THEN I GET AN EMAIL TO CALL THEM STAYED ON HOLD FOR 30 MINS PLUS. FOR THEM TO TELL ME THEY CAN'T BOOK MY HOTEL BECAUSE ITS FULL I TURNED AROUND AN MADE MY RESERVATION DIRECTLY TO THE HOTEL HAD NO PROBLEM AT ALL!!

THESE PEOPLE ARE FAKE WITH FAKE REVIEWS.

THE REPS HAVE NO CLUE OF WHAT THE *** IS GOING ON THE BARLEY SPEAK ENGLISH!!THIS NOTHING BUT A NIGHTMARE PLEASE SAVE YOUR TIME AND ENERGY DON'T GET TIED UP!!!!

Review about: Bookvip Vacation Package.

Reason of review: Not as described.

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