Reply by Bookvip

Thank you for your valuable feedback. I apologize if the taxes and resort fees were not covered properly. As of the owner of the company, I am proud in the fact BookVIP is the largest provider of promotional packages in the world. You can save up to save 70% of the retail rate on the promotional packages because the resort's are subsidizing the cost of the vacation in exchange for meeting the eligibility requirements and attending the resort preview. All of the resort's requirements are listed at the bottom of each special hotel offer with the "Terms & Conditions" link. Furthermore, we use the latest encryption technology to make sure all transactions are secure. Lastly, once you are booked and confirmed for your resort, you are guaranteed 100% for your dates at the resort.

BookVIP has thousands of happy travelers every week, an A Rating with the Better Business Bureau, and has more video testimonials from happy customers than any other travel website in the world. Please refer to

James Colligan
Resort Vacations International/
Lafayette, Louisiana
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality

This company sells you a trip and does not disclose additional fees that they tack on--one being taxes which are 50%!!! In addition, you think you are picking a specific resort and paying more for it but once you pay they send you confirmation saying they have the right to send you to any resort and dont disclose what they even are.

They say if you pay in full you will get additional stuff but they do not give it to you!!! After threatening to cancel then they want to remove taxes. One person gives one amount for taxes, then another gives you another amount. One person tells you resort fee is per person, then another says per room.

None of this is disclosed on the site where you book the actual trip. I went back to the site to check and see if I missed it.

Then fraudulent charges started appearing on my credit card!! I paid $200 more to get the resort I wanted, only to find out, they can change me to any resort, which they don't even list for you.

Product or Service Mentioned: Bookvip Vacation Package Booking.

Reason of review: Pricing issue.

I didn't like: Waste of my time, I do not like book vip and will never use it g, Conflicting cancellation policy, Discriminationsexage, Nondisclosure of policies.

  • failure to reimburse
  • Fraudulent offers
  • Book Vip Bad Review
  • Book Vip Review
  • Non Disclosure Of Information
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