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Dear Kathy, We appreciate your feedback. First and foremost, we honor all bonuses offered and paid for. Please note that the resort provided you with your $200 resort credit when you completed the resort’s presentation. In order to enjoy the other bonuses you...
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North Miami Beach, Florida
#1359158
Testimonial
My girlfriend and I visited Cancun and stayed at Krystal Cancun for a weekend. We had no problem checking in, front desk was very informative, or out, the staff was generous enough to let us stay in our room for a couple more hours as we waited for our flight. The...
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#1360614
Hello Calandthia, We are happy that prior to this review being posted, you had been contacted by a supervisor and all issues were resolved. All of our calls are recorded, so we appreciate your comments as we are able to use the calls as valuable learning tools. As...
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#1358386
Testimonial
The hotel consists of various buildings, all beautifully done; the architecture is really enchanting. Our Jr. Suite overlooking the ocean and pool/palm tree area (beautifully done! - 4 pools,1 with swim-up bar) was wonderful; so was the entire staff. Everybody always...
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#1366087
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Testimonial

I acquired through BookVIP.com. Saving a couple $1000!

Villa del Palmar is everything you can ask for in a resort! Great rooms, amazing ocean view, great facilities and amenities, amazing spa, the food is superb... Couldn't have asked for a better or most restful vacation. Be sure to ask for ocean view room!
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Testimonial

BookVIP really hooked us up on this. Amazing experience!

Stayed for a long weekend in an easily accessible part of Orlando. Staff welcomed us and offered us preferred rooms. Secluded room helped us forget about neighbors. Text messaging for questions & room service was a plus! Pool, Bar, Restaurant, Bus Shuttle, Cafe, Vending, Store, Maid service, Golf cart shuttle around the property. All of which were nice amenities and worth the price!
Product
Westgate Resorts Westgate Lakes Resort And Spa Vacation Ownership
#1360618
Bookvip's reply to:

Dear Kayla, Thank you for the opportunity to address your concerns. The package price advertised on our website does not include taxes (and not advertised as “including taxes”). The total amount you paid for your package was $737.90. The addition of government taxes...
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#1356752
Testimonial

I recently travelled to Sandy’s Finisterra, Los Cabos with a friend for a relaxing September getaway. This resort was recommended by a travel agent friend of mine so we booked. So happy we did! The resort is beautiful. Built practically into the side of beautiful...
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Dear Lillie, We appreciate the opportunity to address your comments. Above all else, providing excellent customer service is our main goal. All of our calls are recorded, and after listening to your calls, our staff did not intentionally hang up on you. We apologize...
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Las Vegas, Nevada
#1353698
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Testimonial

I booked through BookVIP.com. I saved over $2000.

I stayed on West side during my prior visit. I decided the East side this time around and I love it! East side is very peaceful not a lot of traffic. The resort is very nice. The service very good with friendly stuff. Location is perfect for snorkeling or diving. Rooms very clean in contemporary style. 1Br&2Br have full kitchens. Local store can provide all necessities. I will be back next year.
#1366079