You guys are a nightmare to deal with. We booked last April and went on vacation.
Booked then a 3BR and it was cancelled and rebooked to a 2BR while I was on the phone. Now today we book a reservation and awhile later it's no longer available. Your business model is awful. We're trying to use the free vacation for doing 30 second video.
Your email says I can use it at any Westgate Resort. Well that's a lie because we've stayed at a WG last April. At this point I'd rather spend my money than take your free vacation and we'll go elsewhere.
As I told your rep and now you. Take your free vacation and shove it up your as$
Product or Service Mentioned: Bookvip Vacation Package Booking.
Reason of review: Not as described.
Monetary Loss: $100000.
Preferred solution: Let the company propose a solution.