Bookvip Questions and Answers
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Change of plans. Can I get a refund please Thank you
How can I use a credit I have?,,,
I attended Desert Oasis in Plam Springs in December 2020. I was informed that I would have a $300 credit to use toward a future trip.
I called this week to book a trip and I was informed my information is nkt.in computer but, I have a charge as proof from my bank with vIP TRAVEL BOOKINGS FOR $233.82 12Q3/2020.
WHAT IS GOING ON?????? Do I have to call the resort to request a receipt???
How can I get my refund?
I just accepted a job offer. Which is going to take up se time as I need to get moved to a different state.
How do I get a refund
I jumped the gun and now my Husband and I are unfortunately separating so I will not be able to take a vacation together so this is literally recent information how do I get my refund please and thank you
I would like a refund please
I made a booking today with a deposit of $99 with the total amount of $615 dollars. I would like a refund please.
How can I get a refund?
We called recently to book and there were no dates available that would work for us. I'd like a refund.
Can I visit two different owned resorts?
I purchased a bookvip vacation to Breathless in Cancun (an AM Resort) but am now interested in visiting a non-AM resort such as Le Blanc (which is a palace resort) but still on bookvip. Am I eligible to purchase?
Cancel reservation and get refund
I would like to cancel my reservation made today 11/17 and get a refund for the $396 and $99 charges on my credit card.
how can I get a refund
I recently purchased the omni cancun resort package and need to cancel, my wife was just diagnosed with cancer and I can no longer do it financially
bookvipplus.com cancellation of membership
how do I cancel this membership? there are no phone #'s on the website and no way to cancel my subscription.
How can i get my refund?
I have activated a certificate and paid USD 85 for the taxes. I wasn't able to get the dates with the selected resort hence I would request a refund.
My husband and I stayed at Secrets Resort in Cancun back in November 2017. We did not book through Bookvip, and we paid full price.
While we were there, we attended a sales presentation and received a $200 spa credit.
Are we still eligible for the discounted price for this same resort if we attend the same presentation again? Thanks!
What penalty will I have if I need to cancel my trip and I didn't get trip guard
Waiting on customer service to contact us now for 4 hours and yet no one called
Looking for confirmation and booking #
Over the phone, two representatives said that my husband (42) & myself (28) will be ok to do the promotion. The terms says 30+ for married couples. We make over the annual amount, but don’t want to be charged then canceled later.
I tried to sign up for the 7-day free trial a couple of weeks ago, but their system wouldn't process my card. It said there was an issue and it wouldn't let me sign up for anything.
I have no account or login information to check prices or anything like that. Now there is a charge on my account for the monthly fee of $59.00 and I have never even used the site!
I need a refund and for them to cancel my membership so i am not charged again for something that I've never even used! How do i go about doing this?
If I have traveled w book vip in the past, can I book additional trips through your site with the discounts to different destinations.
Are Resort Fees Included?
What is included in your advertised pricing? Are resort fees included?
Are taxes included? Are any duties or other resort charges not included in the price?
I like the pricing I'm seeing, but unfortunately I've been screwed by "free" nights before where suddenly with Taxes and Resort Fees it was getting pretty pricey for a "Free Stay." I can't find where this information I'm asking for, especially resort fees, is disclosed before I"m asked to provide a credit card and make the reservation.
I want to know what my costs will be before paying anyone anything.
Can't sign a blank check or open-ended contract. That being said, I look forward to your reply because at least two of our packages would cover planned vacations.
Do I have to b a part /purchased a time share to book a vacation
Do I have to b part of a time share in order to book a vacation package though u guys???