They said the hotel I was going to was 4 star it's more like 2 a cheap motel. The free breakfast is microwaved,if ur going to a presentation make sure it's on the property ur staying at because mines was 20 minutes away at a different hotel and they don't provide transportation but book.vip doesn't tell u all this.
Book.vip takes ur payment and tells u all ur fees and taxes are included,u get to the resort and they still charge ur credit card.
This was the worst trip ever,seeing I had book.vip make my arrangements. Never again and I advise u don't do it
Product or Service Mentioned: Bookvip Westgate Resorts Vacation Ownership.
Reason of review: Poor customer service.
Monetary Loss: $140.
Preferred solution: Full refund.
I liked: Prices.
I didn't like: Lies.