I would like to ask you a favor please cancel my reservation at Sandos Playacar Beach resort from 07/21/2018 to 07/25/2018 because my father was stroke and he is in the hospital now. I am very sorry about this accident and I can not have a vacation at this time.
Could you please to refund to my credit card my money with full payment ?
I I have no way to go at this time. One more time I am so sorrry about this.