Reply by Bookvip

Hello Rita,

We are happy that prior to your review being posted, your refund had already been processed back to your credit card.

Regarding your concerns, I would like to apologize for any inconvenience and stress resulting from the delay in processing your refund which was the result of a computer glitch.

Above all else, providing excellent customer service is our main goal. We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP.

The reason why we have over 3.6 Million Facebook Likes, more customer video reviews and sent over 100,000 thousands of people on vacation this year alone is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will receive the promotional rate.

James Colligan
Owner
BookVIP.com
James@bookvip.com
Author's
0 comments

I've been trying for 2 months to cancel my membership for the $9.95.you get customer service but they say management doesn't take any calls.

They email them to cancel and do refund, but management don't respond.

They said they would mark it urgent.See if not going to put in a claim to BBB

Review about: Bookvip Vip Plus Membership.

Reason of review: Return, Exchange or Cancellation Policy.

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