I booked a hotel package in San Antonio. I paid for the whole package up front.
I called to confirm dates of travel. After the 3 mention of a date I had available the lady on the phone finally told me that those dates were available. I asked about the 3 bonuses that it said I would get for paying in full. The lady agreed to give me the 3rd night at the hotel, but said that I would receive the other 2 bonuses after I attended a 120 minute timeshare event.
I was still okay with all of this until I found out through an email that they had my IP address for my work computer.
All I did was ask why do you need that and then after several attempts with no valid answer I asked to cancel and refund my credit card account immediately. This may not be a "Shady" operation, but why did I feel that way?
Product or Service Mentioned: Bookvip Vacation Package Booking.
Reason of review: Not as described.
Monetary Loss: $175.
Preferred solution: Let the company propose a solution.