I was so happy to be happy to go to Florida and my sister was coming along. I ordered it on BookVIP and it had been a whole week and they called me and told me my reservation was not finalized my sister and I were devastated and we wanted to cancel our trip.
When we asked for our money back we realized it was a scam. They lied and twisted everything I said leading me and my sister to be extremely mad.
Product or Service Mentioned: Bookvip Vacation Package Booking.
Reason of review: Poor customer service.