Reply by Bookvip

Dear Lisa,

Thank you for your feedback.

We apologize as we had a system update when your travel receipt was being sent out. Another copy of your travel receipt has been sent to your email address.
Please call 888-585-9828 when you are ready to book your travel dates and finalize your reservation. After your dates have been booked and sent to the resort, you will receive a final confirmation from the resort.

We have an A+ rating with the Better Business Bureau, send over 100,000 people on vacation per year and have more customer video reviews than any other travel site:

James Colligan
Resort Vacations International/

I just received 5 days in Hawaii I had to pay a taxes and fees pay $50 also to have my room updated to Oceanfront View and I did not receive a email confirmation

Product or Service Mentioned: Bookvip Vacation Package.

Reason of review: Pricing issue.

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