i did reserve a place to omni cancun resort trough BOOK VIP and the play a game with the cancun resort and know they are saying that i have to pay more for the same date and i said i do not agree they told me that cannot refund the payment
I will fight that refund
BUT BEWARE THEY ARE FRAUD If i knew that are that kind of company
i will never had booke it
DO NOT be ripped off by this company that work with OMNI cancun
i do not recomend to anybody this company book vip and omni cancun i will follow legal step
Reason of review: Poor customer service.
Monetary Loss: $612.
Preferred solution: Full refund.
I didn't like: Poor customer service, Having my reservation cancled, Charge me more.