Reply by Bookvip

Thank you for your feedback.

First and foremost, BookVIP does not participate in false adverstising.

All qualifications and restrictions, as well as any additional resort fees, taxes, and/or deposits which may be required by any particular resort are contained in the Terms and Conditions for each package. The Terms and Conditions are located at the bottom of every hotel/resort offering page on our website. The Terms and Conditions are reviewed with each guest during the sales call and must be greed to, and accepted by all guests before the reservation can be finalized and forwarded to the resort.
Because the resort partner is paying the 70% discount on for these promotions, they set forth certain eligibility requirements for these vacation packages.
Many of the resorts charge a higher rate during peak travel seasons (such as Christmas and Easter/Springbreak). Most of these charges are, indeed, reflected on the on-line calendar, including the Krystal Resort Cancun, which you were interested in visiting during the Christmas holiday season.
I pride myself in BookVip offering the most discounted vacation packages and having an A+ rating Better Business Bureau for our customer service.

We will send over 300,000 families on dreams vacations alone this year! We have more actual customer video reviews than any other travel site.

James Colligan
Resort Vacations International/
Vancouver, British Columbia
Customer service
Discounts and Special Offers
Number of Destinations

I've tried booking with BookVIP three times now and every time they ad terms and conditions that either exclude us from travelling (need to be cohabitating) or the price triples when you call to confirm. This isn't listed on their website and their representatives are useless.

Will never use them. FALSE ADVERTISING. I thought it looked too good to be true for the price and it was.

They told me to try another resort and call them back because there are different terms and conditions for each one. Try using instead.

Reason of review: Not as described.

Preferred solution: Don't ever use their services.

I didn't like: Waste of my time, Bait and switch, Put on long hold.

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