Contact Bookvip Customer Service
Contact Information
Bookvip Chat:
Corporate Office Address:
Help in Social Networks:
Summary of Bookvip Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Bookvip to Ask about:
Request for Information Question:
- “To confirm my my trip”
- “Check on my trips”
- “Need info on how to schedule 90 presentation”
Activation/ Cancellation Question:
- “Activate. Certificate”
- “Cancellation”
- “Cancel membership”
Refund Question:
- “Refund”
- “For refund Due to Horrible Experience”
Product/ Service Question:
- “Trying to book a family trip”
- “Book a weekend trip”
- “Book a vacation”
Payments and Charges Question:
- “Promblem charge”
- “I was charged when I was t suppose to be”
Return/ Replace Question:
- “If possible to change a date”
- “Want a return on trip”
Account Question:
- “Forgot password”
Other Question:
- “Package”
- “Need transportation pick up map at airport. Can't find the email I received”
- “Change reservation dates”
About
Pros: Prices, Price, Vacation spots, Great prices and destinations, Resort was very nice
Cons: Poor customer service, False advertisement, Shady, Put on long hold, No refund
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. Bookvip.com offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Bookvip.com http://www.bookvip.com/sitereviews. Also please see our Q/A section with frequently asked questions. https://www.bookvipreviews.com/questions-answers.html
