BookVIP Phone Numbers and Emails

Toll-Free Number:

  • (888) 849-8450

Customer Service:

  • (407) 964-3007

BookVIP Email:

Customer Service
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Contact Information

BookVIP Website:

BookVIP Help Center:

Corporate Office Address:

BookVIP
601 Brickell Key Drive
Miami, Florida 33131
United States

BookVIP Rating Based on 282 Reviews

Rating details

3.0
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of BookVIP Customer Service Calls

285 TOTAL
CALLS
04:37 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BookVIP?

Request for Information Question:

  • “Confirm reservation”
  • “Need to talk to someone”
  • “Vacation questions”

Product/ Service Question:

  • “Book tickets”
  • “Book a vacation”
  • “My reservation”

Refund Question:

  • “Refund”
  • “Refund money”
  • “Wanting a refund if booked trips”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel”
  • “To cancel for coronavirus”

Payments and Charges Question:

  • “Problem with billing”
  • “Charge on card”
  • “Promblem charge”

Return/ Replace Question:

  • “If possible to change a date”
  • “Want a return on trip”

Shipping and Delivery Question:

  • “Hotel did not receive reservation”

Account Question:

  • “Forgot password”

Other Question:

  • “Resvation”
  • “Book room”
  • “Make reservation”

About

Summary

Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. Bookvip.com offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Bookvip.com http://www.bookvip.com/sitereviews. Also please see our Q/A section with frequently asked questions. https://www.bookvipreviews.com/questions-answers.html

BookVIP reviews and complaints

BookVIP is ranked 43 out of 1009 in Travel Agencies category

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