Contact Information

You can contact the customer service of Bookvip calling Bookvip's phone numbers.

  • (888) 849-8450
  • (407) 964-3007
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Currently you can call only US numbers.

Bookvip Website:

Bookvip Online Chat:

Corporate Office Address:

BookVIP.com
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States

Help in Social Networks:

Summary of Bookvip Customer Service Calls

187 TOTAL
CALLS
48% SUCCESSFUL
CONNECTIONS
04:17 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bookvip to Ask about:

Request for Information Question:

  • “Looking for a particular room”
  • “I have a credit I want to use it”
  • “Booking info”

Product/ Service Question:

  • “Book a vacation”
  • “My reservation”
  • “Package”

Activation/ Cancellation Question:

  • “Cancellation”
  • “To cancel for coronavirus” , Review # 1840995
  • “Activate. Certificate”

Refund Question:

  • “Refund”
  • “For refund Due to Horrible Experience”
  • “Got riped off”

Payments and Charges Question:

  • “Charge on card”
  • “Promblem charge”
  • “I was charged when I was t suppose to be”

Return/ Replace Question:

  • “If possible to change a date”
  • “Want a return on trip”

Shipping and Delivery Question:

  • “Hotel did not receive reservation”

Account Question:

  • “Forgot password”

Website/ Application Question:

  • “Unhappy with hotel”

Other Question:

  • “Voucher”
  • “Rebooked”
  • “About our scheduled travel to Mexico on June 25 to 29 2020”

About

Bookvip Pros and Cons

Pros: Prices, Price, Vacation spots, Great prices and destinations, Resort was very nice

Cons: Poor customer service, False advertisement, Shady, Put on long hold, No refund

Summary

Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. Bookvip.com offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Bookvip.com http://www.bookvip.com/sitereviews. Also please see our Q/A section with frequently asked questions. https://www.bookvipreviews.com/questions-answers.html

Bookvip reviews and complaints

Bookvip Stats

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Number of Calls

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