BookVIP Phone Numbers and Emails

Toll-Free Number:

  • (888) 849-8450

Customer Service:

  • (407) 964-3007

BookVIP Email:

Customer Service
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Contact Information

BookVIP Website:

BookVIP Help Center:

Corporate Office Address:

601 Brickell Key Drive
Miami, Florida 33131
United States

Summary of BookVIP Customer Service Calls

04:37 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BookVIP?

Request for Information Question:

  • “Confirm reservation”
  • “Need to talk to someone”
  • “Vacation questions”

Product/ Service Question:

  • “Book a vacation”
  • “My reservation”
  • “Package”

Refund Question:

  • “Refund”
  • “Wanting a refund if booked trips”
  • “Refund with Trip Guard-wife has suffered loss of vision in her right eye, after a corneal transplant. So I am her caretaker and it is very difficult.”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel”
  • “To cancel for coronavirus”

Payments and Charges Question:

  • “Problem with billing”
  • “Charge on card”
  • “Promblem charge”

Return/ Replace Question:

  • “If possible to change a date”
  • “Want a return on trip”

Shipping and Delivery Question:

  • “Hotel did not receive reservation”

Account Question:

  • “Forgot password”

Other Question:

  • “Driving. Can't text. Want to book”
  • “Can you see if my voucher is still good it says it's already been redeemed”
  • “Hange my dates for an upcoming trip.”


Summary is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Also please see our Q/A section with frequently asked questions.

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BookVIP Stats

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