Welcome to Bookvip Community
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. Bookvip.com offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Bookvip.com http://www.bookvip.com/sitereviews. Also please see our Q/A section with frequently asked questions. https://www.bookvipreviews.com/questions-answers.html
Latest review first
Hello Calandthia, We are happy that prior to this review being posted, you had been contacted by a supervisor and all issues were resolved. All of our calls are recorded, so we appreciate your comments as we are able to use the calls as valuable learning tools. As...Read more
The hotel consists of various buildings, all beautifully done; the architecture is really enchanting. Our Jr. Suite overlooking the ocean and pool/palm tree area (beautifully done! - 4 pools,1 with swim-up bar) was wonderful; so was the entire staff. Everybody always...Read more
Villa del Palmar is everything you can ask for in a resort! Great rooms, amazing ocean view, great facilities and amenities, amazing spa, the food is superb... Couldn't have asked for a better or most restful vacation. Be sure to ask for ocean view room!Read more
Stayed for a long weekend in an easily accessible part of Orlando. Staff welcomed us and offered us preferred rooms. Secluded room helped us forget about neighbors. Text messaging for questions & room service was a plus! Pool, Bar, Restaurant, Bus Shuttle, Cafe,...Read more
Westgate Resorts Westgate Lakes Resort And Spa Vacation Ownership
Dear Kayla, Thank you for the opportunity to address your concerns. The package price advertised on our website does not include taxes (and not advertised as “including taxes”). The total amount you paid for your package was $737.90. The addition of government taxes...Read more
BookVIP is real!
I recently travelled to Sandy’s Finisterra, Los Cabos with a friend for a relaxing September getaway. This resort was recommended by a travel agent friend of mine so we booked. So happy we did! The resort is beautiful. Built practically into the side of beautiful...Read more
Dear Lillie, We appreciate the opportunity to address your comments. Above all else, providing excellent customer service is our main goal. All of our calls are recorded, and after listening to your calls, our staff did not intentionally hang up on you. We apologize...Read more
I stayed on West side during my prior visit. I decided the East side this time around and I love it! East side is very peaceful not a lot of traffic. The resort is very nice. The service very good with friendly stuff. Location is perfect for snorkeling or diving. Rooms...Read more
We had so much fun. There were five of us that went and we so enjoyed all the activities and shows at the Villa. The taco bar was wonderful as was all the food we had while there. We did the all inclusive for 3 out the 7 days and it was a great deal considering we ate...Read more
Friendly, helpful, clean and fun! GREAT pizza by the lower pool. Pools are warm and clean. Amazing view from ocean side balcony, highly recommend! Take a cab for the $9 to town and save your legs, the beach is deep to walk in.... fun for the first 50 feet and then...Read more
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