Testimonial
5.0

Bookvip - Great, great trip

We had a beautiful time. Wonderful food and great staff.

We saved a ton of money going through Bookvip.com. Great pool, swim up bar.

Talking to other people, we saved about $400.00 over them for this all inclusive resort. Thanks, Bookvip for a fabulous vacation.

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Testimonial
Review #1527661 is a subjective opinion of poster.
Testimonial
5.0

Bookvip - We had a great time in Orlando

We came here through Bookvip.com and saved hundreds of dollars. We had a great time.

If you want to go a nice trip, we advised you to use Bookvip.com. They do a great job and take care of you.

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Testimonial
Review #1527664 is a subjective opinion of poster.
Testimonial
5.0

Bookvip - From Philadelphia to Cancun

We saved around $2,500.00 using Bookvip.com for an all-inclusive package. The weather is great.

We left 36 degree weather for sunny Cancun. We will definitely be back.

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Testimonial
Review #1527665 is a subjective opinion of poster.
Testimonial

Bookvip - Adding on later

I spoke to Karl although the sale that I took a vantage of it supposed to be for one day he is agreed to do and giving me his extension number to ensure that I am able to add my extras for the same price as the packages off at four on today which is amazing because everything is for sale I will be writing another review after I leave to make sure that this thing is not to good to be true but it is looking awesome right now

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BeneficialShihTzu992
Review #1498544 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip - Teacher gets ripped off

Dear Jeorj,

We have no record of any reservation using the name, telephone number and/or email address included on your review.

We have an A+ rating with the Better Business Bureau (https://www.bbb.org/us/la/natchitoches/profile/online-travel-agency/bookvip-1015-90048356).

We have attempted to reach you for further information in an attempt to assist you, but have not received a response.

At BookVIP, we take pride in ensuring each of our customer’s satisfaction. We deeply value our relationship with our customers and we are committed to providing them with the highest level of service simply because our customers deserve the very best.

James Colligan
Owner
James@bookvip.com
SolidMaltese122
1.0

After investing over1900. no services were rendered.

They are not part of BBB. My bank was not able to get my money back.

After several very hostile conversations they refuse to return my money. The prices offered are the same as ones that you can find yourself.

I didn’t like
I do npt like
Reason of review
Return, Exchange or Cancellation Policy
Review #1491092 is a subjective opinion of poster.
Testimonial

Bookvip - Amazing time at the Poconos Mountain

We took a family vacation to the poconos mountain in Pennsylvania and we had an amazing time in the resort, the staff was great and made us feel right at home!! We enjoyed the indoor pool and the hit tub.

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Anonymous
Reason of review
Good quality
Review #1490100 is a subjective opinion of PissedConsumer1490100.
Bookvip's reply to:

Bookvip - Awesome Prices

Dear Raymond,

Thank you so much!

We recommend you check Orbitz and Google flights and suggest travel on non-holidays and weekdays for best airfare deals.

We look forward to hearing from you when you are ready to book your next vacation!

James Colligan
Owner
BookVip.com
James@bookvip.com
SandyMagellanicPenguin772

I'd be going all the time but Airfare is out of sight. No Fault of there's

Review #1486647 is a subjective opinion of poster.
3.0

Bookvip - Just an fyi/My opinion only :)

Hi, I'm writing to you not because I have a complaint, but because thanks to this site and all the reviews I will never have a complaint, I was strongly thinking of booking a trip their your site but after reading all the issues and complaints people have made I won't make the same mistake. My biggest question is why does Robin still work for you???

She sounds like a complete waste of your money, her job is to make things right and to give the utmost customer service and from the things I have read, she has never made anyone's day.

You are always apologizing for your reps , fire them and hire friendly, knowledgeable people to represent your company. You are being viewed as scam artist by most of these reviews a lot of very unhappy clients. i'm sure you do a good amount of business and make a lot of money but I bet you'd sleep a lot better if you did the same thing in an honest friendly manner. Your employees reflect you and your company, sounds like you need to clean out your closets and get rid of the rude people you employ.

I'm also a business owner and I pride myself on customer service, I personally have nothing bad to say about your company or it's practices and sadly I never will even though I would qualify for most of your vacay deals, I can't bring myself to take a chance on a company with this many bad reviews.

I feel for the people who were treated poorly by your staff and to those who tried to go around the rules well they reap what they sow and I don't feel bad for them trying to scam you or the resorts, there will always be someone who tries don't mean they should be treated poorly.

If you take away nothing from my comments please get rid of Robin her name was mentioned numerous times and not one person had anything good to say about her. She sounds like a real gem(insert sarcasm) good day Happy

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1 comment

Anonymous
#1670435

Talk about a respectable bit of advice - you said that with real sincerity and all the while never was out of line or mean in any way ( people like you are hard to come by these days so not only did you bring it to my attention and save me from a risky purchase and headache you were professional in getting your point across so thank you so much for that - I wish I had a boss like you .

UtopianRaven631
Reason of review
i have no complaints
Review #1482537 is a subjective opinion of poster.
Testimonial
5.0

Bookvip, you helped us save over $2,000.00!

We had the vacation of our dreams. It was in our budget and was everything you said it would be and more.

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Testimonial
Reason of review
Fair pricing
Review #1492120 is a subjective opinion of poster.
Testimonial
5.0

Bookvip - This is the most memorable trip we’ve ever had!

We’re on our last day at the beautiful Grand Sirenis. The kids have been swimming all day.

We had such a great concierge that we bought a membership. We will be back many times.

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Testimonial
Reason of review
Good quality
Review #1492119 is a subjective opinion of poster.