Welcome to Bookvip Community
5 Issues resolved
196 Company responses
92 Customer testimonials
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. Bookvip.com offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Bookvip.com http://www.bookvip.com/sitereviews. Also please see our Q/A section with frequently asked questions. https://www.bookvipreviews.com/questions-answers.html
Dear Elizaphan, We appreciate the opportunity to address your comments. Above all else, providing excellent customer service is our main goal and all of our customer service agents are highly trained and qualified. We apologize for any stress caused by the manner of...Read more
Dear Brandy, Thank you for your feedback. First and foremost, please be reminded that, as you are already aware, you have 12 months to use your full store credit towards any BookVIP promotion for which you are eligible. It is disappointing that you were not eligible...Read more
Amazing Honeymoon Vacation - BookVIP, you ROCK!
So first we'd like to thank BookVIP for giving us this really beautiful place to stay at, cuz they provided us with a really great deal. I will say that we just got married. This is our honeymoon. Yay! And I will say this is one of the most outstanding adventures we've...Read more
I'm Jamila and this is Michael and we're at a dream Tulum resort here in Mexico and it is so beautiful! Do it at least one time please do it through BookVIP, because the process was very easy. Originally we tried a travel agent but nothing was available - we wanted to...Read more
Bookvip - Babymoon in Puerto Vallarta, Mexico!
Hola from Puerto Vallarta, Mexico! We're here on our baby moon! We're celebrating the birth of this beautiful little baby! We're in the most beautiful Belaire Collection Resort! Look at how beautiful this area is! We got it through BookVIP.com! We saved...Read more
Dear Judy, We appreciate your feedback and the opportunity to reply to same. We attempted to contact you several times to let you know that since you purchased a promotional package, it was prepaid to the resort. We were unable to reach you to let you know that, given...Read more
I didn't like
- I do not like book vip and will never use it g
Dear Michael, Thank you for the opportunity to address your concerns. I would like to apologize for any inconvenience from the manner of communication provided by our Customer Service agent. It is disappointing that the agent was unable to access your reservation when...Read more
Bookvip - Amazing Views in Cabo! We Love!
Hi, we're here in Cabo! For our vacation we went through BookVIP and we saved about $150 a night! And we love Cabo and we love everything about our vacation; the customer service, the resort, everything we've been able to do, the amazing views! We did a glass bottom...Read more
Bookvip - We LOVE Tahiti Village in Las Vegas!
Hey, so here we are doing a little review for Tahiti Village Resort. It was awesome. It was a great time. We were here 3 nights, 4 days, and it was a good, good time. We just wanna thank BookVIP.com for giving this opportunity to us and we just wanna say that the...Read more
Thank you for your feedback as we use this forum for both positive and areas we can improve as we are not perfect and are always looking to improve. We are the fastest growing travel company in the world with over 3.6 million Facebook Likes second only to Expedia. As...Read more
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