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The Berkley is very new and the place is clean and spacious. We were on the 18th floor so we had a wonderful view of Las Vegas. My only concern is we kept getting shocked with the key card while trying to open the room door. Maybe because its a new hotel with the...
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#1300599
Bookvip's reply to:

Hello Ashley, We appreciate the opportunity to address your comments. It is disappointing that we were unable to accommodate you when you called to book and finalize your vacation package. As you were advised in August 2017, both of your open-dated vacation packages...
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#1288754
Hello Anthony, I would like to apologize for any inconvenience resulting from the manner of communication provided by our Customer Service agents. As the fastest growing travel company in the world, we sometimes fall short of our goal, however we are constantly...
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#1287979
Wonderful Family Vacation, only possible due to BookVip
Wonderful Family Vacation, only possible due to BookVip
Wonderful Family Vacation, only possible due to BookVip
We had always planned to visit Cancun but given how expensive it is to stay at a 5-star resort, not counting costs for meals and drinks, it was not possible. we stumbled across BookVip while searching for vacation deals, they were able to get us a 5-day/night all...
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I liked
  • Resort was very nice
  • Price
  • Overall helpfulness of the company
#1283672
I’m changing the name of this resort to WestGREAT! Beautiful view and a lot of onsite amenities. The pools are clean and there are a lot of them to choose from. Great food and a convenient store for last minute necessities. The staff is friendly and goes out of their...
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#1283203

Testimonial

We did a family trip with the kids and we all loved it and had a great time. They had activities for everyone, including live entertainment every night. It was better than we had hoped. Everyone gave excellent customer service from the time we arrived till we left....
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The best hotel in cancun cannot exist without having such great view to the sea. Moreover the staff is amazing (specially to Alejandra, Alonso and Reyna). It is not the first time I come here and I highly recommend this place, you can do everything inside and outside...
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#1283207
Bookvip's reply to:

Dear Andy, We appreciate the opportunity to address your comments. First and foremost, please be reminded that although your reservation was final and non-refundable since you did not accept the trip insurance offered during the sales call, you stilll were refunded in...
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#1267042
Bookvip's reply to:

Dear Tom, Thank you for your feedback. As you are aware, your pending reservation was cancelled 8-days after booking because you did not complete the booking by agreeing to the Reservation Details with your electronic signature and submitting same. Your refund was...
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North Miami, Florida
#1264627

Testimonial

We loved our trip to Cabo! BookVIP is the best value! We stayed right on the beach and incredible vview of the Cabo Arch. The staff was super friendly and the food was very good. We loved sitting pool side drinking frozen margaritas. The pool activites were...
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North Miami, Florida
#1257110