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Spectacular hotel. The hotel is just perfect and the off site activities were great. We left a few days ago and already new amenities have been added so I can’t imagine what more they will have when we go back! The staff were all phenomenal and I wish I would have...
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#1183096
Great experience at the Omni in Cancun! Very pleased with the property, the various pool areas, variety of restaurants and the large beach! Will definitely return! The service was fantastic! Pina Colada restaurant on the beach is perfect... great casual setting with a...
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#1183095
Sandos Playacar Beach Resort and Spa is my home away from home. I feel so welcomed there and the entire staff were all so helpful and welcoming from the moment I arrived and during my weeks stay at the resort. Special thanks to, Xaneth, public relations at Royal Elite...
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#1183094
Just returned from a 7 day vacation at the Breathless Resort. This resort has so much to offer for all ages. There is a "party" loud music pool (foam parties etc.), and a long quieter pool, which gets every quieter the closer you get to the ocean. There is also the...
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#1183092
We just returned from Secrets Silversands and had a beautiful week with my sister and her husband! We want to send special thanks to Jerica, our concierge, for our amazing upgrades, you truly are a gem! Also special thanks to Anna banana, crazy Mayra, Dylan, Gibran and...
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#1183089
My husband and I went to Secrets Silversands for our honeymoon and were blown away! We loved it from the second we got there. We especially loved the entertainment staff and the activities by the pool and at night. There was never a dull moment, yet plenty of down time...
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#1183088
My family and I had the great time here. Food was good. We really liked ordering off menus and having fresh food. Breakfast amd the show were the only buffets which is fine in my opinion. The ocean is clear and very easy to swim in. The service was good. Gabriel a...
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#1183091
Bookvip's reply to:

Dear Jim, Thank you for your feedback. I would like to apologize for any inconvenience and stress resulting from the manner of communication provided by our Customer Service agents. All of our calls are recorded and we are happy that you were able to speak to one of...
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#1174050
Bookvip's reply to:

Dear Jennifer, We appreciate the opportunity to address your concerns.. After you called in to book dates and completed the booking process (including accepting the package by agreeing to the Reservation Details governing the promotion with your electronic signature),...
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#1170236
Bookvip's reply to:

Dear Nawar, Thank you for your feedback. Although you have already received a full refund, we appreciate the opportunity to address your concerns. Please be reminded that you booked your reservation on Friday, January 5, 2018 – only 3 days before you posted your...
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#1164966