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Bookvip's reply to:

Bookvip - Bad Experience
Bookvip - Bad Experience
Bookvip - Bad Experience
Bookvip - Bad Experience
Dear Elizaphan, We appreciate the opportunity to address your comments. Above all else, providing excellent customer service is our main goal and all of our customer service agents are highly trained and qualified. We apologize for any stress caused by the manner of...
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#1085716
Dear Brandy, Thank you for your feedback. First and foremost, please be reminded that, as you are already aware, you have 12 months to use your full store credit towards any BookVIP promotion for which you are eligible. It is disappointing that you were not eligible...
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#1077820
So first we'd like to thank BookVIP for giving us this really beautiful place to stay at, cuz they provided us with a really great deal. I will say that we just got married. This is our honeymoon. Yay! And I will say this is one of the most outstanding adventures we've...
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#1073735
I'm Jamila and this is Michael and we're at a dream Tulum resort here in Mexico and it is so beautiful! Do it at least one time please do it through BookVIP, because the process was very easy. Originally we tried a travel agent but nothing was available - we wanted to...
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#1073736
Hola from Puerto Vallarta, Mexico! We're here on our baby moon! We're celebrating the birth of this beautiful little baby! We're in the most beautiful Belaire Collection Resort! Look at how beautiful this area is! We got it through BookVIP.com! We saved...
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#1073732
Bookvip's reply to:

Dear Judy, We appreciate your feedback and the opportunity to reply to same. We attempted to contact you several times to let you know that since you purchased a promotional package, it was prepaid to the resort. We were unable to reach you to let you know that, given...
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I didn't like
  • I do not like book vip and will never use it g
#1070790
Bookvip's reply to:

Dear Michael, Thank you for the opportunity to address your concerns. I would like to apologize for any inconvenience from the manner of communication provided by our Customer Service agent. It is disappointing that the agent was unable to access your reservation when...
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#1070043
Hi, we're here in Cabo! For our vacation we went through BookVIP and we saved about $150 a night! And we love Cabo and we love everything about our vacation; the customer service, the resort, everything we've been able to do, the amazing views! We did a glass bottom...
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#1073734
Hey, so here we are doing a little review for Tahiti Village Resort. It was awesome. It was a great time. We were here 3 nights, 4 days, and it was a good, good time. We just wanna thank BookVIP.com for giving this opportunity to us and we just wanna say that the...
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#1073733
Thank you for your feedback as we use this forum for both positive and areas we can improve as we are not perfect and are always looking to improve. We are the fastest growing travel company in the world with over 3.6 million Facebook Likes second only to Expedia. As...
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#1063400