Testimonial
5.0

BookVIP is real. Very comforting.

We had the pleasure of staying with our daughter and son in law who are owners at the Westgate Resorts. Beautiful resort and well maintained grounds.

Stayed in building 6200. The rooms were well appointed and comfortable. My only concern is purely personal. I had a knee injury and this building was very far away from the main center of the resort.

I felt as an owner the resort should have given us a room closer to the pools and water park. The entrance to the building was in the back of the building making the walk much longer. They have golf carts that take guests to points around the resort but it was not clear as to how to arrange this service. As I was limping to and from a golf cart would go by and I would ask and was told I needed to contact bell services to set it up.

Fun trip. I would definitely recommend this to anyone looking to stay near all the Florida attractions!

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Testimonial
Location
Westgate, Florida
Service
Bookvip Westgate Resorts Vacation Ownership
Reason of review
Good quality
Review #1382754 is a subjective opinion of poster.
Testimonial
5.0

Thank you so much BookVIP. The savings super amazing.

This is the most beautiful Timeshare with a Waterpark, Lazy River, 14 Pools, Restaurants, Pizza, Market Place, Activities Center and beautiful Timeshare Units. Great for Couples, Families, Family Reunions, Weddings, etc...

Can't wait to go back next year. It's our 2nd Home.

Brought Family Members down this year. They absolutely loved it and can't wait to travel with us again.

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Testimonial
Service
Bookvip Westgate Resorts Vacation Ownership
Reason of review
Good quality
Review #1366089 is a subjective opinion of poster.
Testimonial

We definitely will be booking again through BookVIP.com!

I’m changing the name of this resort to WestGREAT! Beautiful view and a lot of onsite amenities.

The pools are clean and there are a lot of them to choose from. Great food and a convenient store for last minute necessities.

The staff is friendly and goes out of their way to make your stay special. We will definitely be staying here again.

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Testimonial
Service
Bookvip Westgate Resorts Vacation Ownership
Reason of review
Good quality
Review #1283203 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip - Never again

Dear Latoya,

We appreciate the opportunity to address your concerns.

Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% because the resort is subsidizing the room in exchange for your time during the resort preview. The location of your resort preview is clearly stated in your resort confirmation, as well as included in the Terms and Conditions governing your vacation package.

All qualifications, resort fees, taxes, deposits and penalties for any particular property are also clearly stated on the Terms and Conditions governing each vacation package.

Not mentioned in your review, however, is that you choose to travel to Orlando, knowing you did not have a major credit card, which resulted in your promotion package being voided.

It is clearly stated in the Terms and Conditions governing the vacation package and which you agreed to in writing when you made your reservation that:
LEGALLY SINGLE WOMEN MUST VALID A MAJOR CREDIT CARD ONLY TO BE ELIGIBLE AND ALLOWED TO CHECK IN
Neither BookVIP nor the resort could have known that you were not in possession of a major credit card since you agreed to the Terms and Conditions via electronic signature when you made your reservation.

We have an A+ rating with the Better Business Bureau, send over 100,000 people on vacation per year and have more customer video reviews than any other travel site: http://bookvip.com/sitereviews.

James Colligan
Owner
Resort Vacations International/BookVIP.com
James@bookvip.com
Toya
Location
Orlando, Florida
Service
Bookvip Westgate Resorts Vacation Ownership
2.4
1.4K views

They said the hotel I was going to was 4 star it's more like 2 a cheap motel. The free breakfast is microwaved,if ur going to a presentation make sure it's on the property ur staying at because mines was 20 minutes away at a different hotel and they don't provide transportation but book.vip doesn't tell u all this.

Book.vip takes ur payment and tells u all ur fees and taxes are included,u get to the resort and they still charge ur credit card.

This was the worst trip ever,seeing I had book.vip make my arrangements. Never again and I advise u don't do it

I liked
Prices
I didn’t like
Lies
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
Review #831305 is a subjective opinion of poster.