Bookvip's reply to:

Bookvip - No option to cancel membership in website?

Dear Narkyia,

We have cancelled your membership with BookVIP Plus, as requested.

Please note that if you have any further questions regarding your former BookVIP Plus account, you may go to https://www.bookvipplus.com/ and click on the “Do You Need Support” link.

Best regards,

James Colligan
Owner
BookVip.com
James@bookvip.com
Review
#1594609 Review #1594609 is a subjective opinion of poster.
Service
Bookvip Vip Plus Membership
Pros
What i was promised
Cons
No refund
Reason of review
Unable to cancel bookvip plus membership for months!!! I’m charged $19.99 monthly for a service that is not beneficial and I have not used.
Loss
$120
Preferred solution
Full refund
Tags
  • No Option To Cancel
1.0
Details

There are no options to cancel bookvip plus membership online and no options to contact anyone.

Bookvip's reply to:

Bookvip - Membership refund cancellation

Hello Rita,

We are happy that prior to your review being posted, your refund had already been processed back to your credit card.

Regarding your concerns, I would like to apologize for any inconvenience and stress resulting from the delay in processing your refund which was the result of a computer glitch.

Above all else, providing excellent customer service is our main goal. We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP.

The reason why we have over 3.6 Million Facebook Likes, more customer video reviews and sent over 100,000 thousands of people on vacation this year alone is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will receive the promotional rate.

James Colligan
Owner
BookVIP.com
James@bookvip.com
Review
#1208442 Review #1208442 is a subjective opinion of poster.
Service
Bookvip Vip Plus Membership
Reason of review
Return, Exchange or Cancellation Policy

I've been trying for 2 months to cancel my membership for the $9.95. you get customer service but they say management doesn't take any calls.

They email them to cancel and do refund, but management don't respond.

They said they would mark it urgent. See if not going to put in a claim to BBB