Reply by Bookvip

Dear Tecia,

Thank you for sharing your experience.

Although we are sorry for your disappointment and that you cut your vacation short, your review seems more of a review of the resort than directly against BookVIP.

BookVIP has thousands of happy travelers every week, and has more video testimonials from happy customers than any other travel website in the world. Please refer to

James Colligan
Resort Vacations International/
Mexico, Capital District
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
1 comment

Very disappointed in my experience that I want to leave early and go home. Online it appeared to be a top notch place but this is not the case for the resort that you have sent us. I am very disappointed and have more in depth reasoning.

Product or Service Mentioned: Bookvip Vacation Package.

Reason of review: Bad quality.

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Yakima, Washington, United States #1192881

Why did you not like it