Bookvip's reply to:
Bookvip - Vacation Package Booking Review from Richmond, Virginia
After seeing a promotional offer on Facebook, I began to read reviews about BookVIP.I read two, the second by a New Yorker dated June 26, 2015 ("FRAUDULENT..."), at which time I determined there was no need to continue.
I have been in customer service 40 years and any establishment that would say to a customer "all of your comments are completely untrue," as well as to be so condescending as to follow that up with " we wish you a wonderful vacation" after ironically talking about their "A+ rating for customer service," is certainly not an entity from whom I'm interested in acquiring a vacation package.I'm happy for those that had no difficulty but no way will I take the risk.
Review about: Bookvip Vacation Package Booking.
Reason of review: Not as described.