I went on Bookvip because we heard so much about Westgate in orlando we actually thought about buying timeshare. When the opportunity came for us to take a small vaction BookVip came on my facebook page.
So I went to reserve and low and behold 4 days later is when the horror began. I recieved a email for me to call and when I called they let me know that someone who I didnt know was traveling to the same hotel and i needed to cancel my reservations. So I ended up caneling and reserving for another Westgate resort and here I go again another email anothe persons at the same hotel. When i told them that my husband was retired military they said we couldn't book.
I felt like they were being prejudice against me and they have my card information and here today i still have no reservations. I recieved a call today and still no reservation. My vacation was planned for the first week in April and its ruined because this has taken so long.
I am so disappointed that contacted this company. Veronica Reid
Product or Service Mentioned: Bookvip Vacation Package Booking.
Reason of review: Poor customer service.