I just booked with bookvip.com. I placed 99 dollars down as I was unsure of my days.
I called back two weeks later when my vacation had been approved by my job. Imagine my surprise when I was told that I couldn't go to the resort I'd payed for because I wasn't a married couple and I didn't live with my boyfriend! ( I'm 51 and my boyfriend is 50) they offered to book my in a resort that didn't have that requirement. After booking I had the opportunity to check the reviews on the new resort only to find out it's of poor quality and the biggest party hotel in Cancun, oh and our dates are in soring break.
I called back and asked for a supervisor and was told there was none available. The old bait and switch! I was very upset. Told them so.
The guy on the phone had the nerve to tell me had I just paid up front they would have told me about needing to live together and it's just unfortunate I didn't have the money to pay when I originally booked!!! ( which had 0 to do with it!!!). I'm so mad I can't see straight!!!
Do not give theses *** hats your money!! You won't get what you ask for and no one will help you!!!
Product or Service Mentioned: Bookvip Vacation Package Booking.
Reason of review: Order processing issue.