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Product: Bookvip Vacation Package Booking Clear all filters (49 of 49 reviews match)
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Bookvip's reply to:

Dear Sylvia, Thank you for your valuable feedback. I am pleased that a supervisor was able to speak with you and resolve your concerns. As the fastest growing travel company in the world, we are not perfect and sometimes do make mistakes, however, we use this forum for...
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Bookvip Vacation Package Booking
#1130682
We spend a wonderful week at the hotel.Couldn't do enough for us. The food was outstanding. The people super friendly and polite. Our room was very clean and the service in pool area, lobby etc was extraordinary. The kids had a blast.Wouldn't hesitate to book again.
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Bookvip Vacation Package Booking
#1121563
Bookvip's reply to:

Dear Misti, Thank you for your email and we understand your concern. The vacation packages offered by BookVIP are amazingly affordable because the participating resort partner is paying the 70% discount in exchange for your time during the 90-120 minute preview. The...
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Bookvip Vacation Package Booking
I didn't like
  • Any of it
#1087287
I'm Jamila and this is Michael and we're at a dream Tulum resort here in Mexico and it is so beautiful! Do it at least one time please do it through BookVIP, because the process was very easy. Originally we tried a travel agent but nothing was available - we wanted to...
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Bookvip Vacation Package Booking
#1073736
Bookvip's reply to:

Dear Michael, Thank you for the opportunity to address your concerns. I would like to apologize for any inconvenience from the manner of communication provided by our Customer Service agent. It is disappointing that the agent was unable to access your reservation when...
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Product
Bookvip Vacation Package Booking
#1070043
Bookvip's reply to:

Dear Daniel, We appreciate the opportunity to address your concerns. We are happy that since your situation was brought to our attention, you were contacted by Marco Torres, and we are now waiting for you to let us know when you would like to book your next vacation....
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Bookvip Vacation Package Booking
I didn't like
  • Lies told by representatives
#1060504
Bookvip's reply to:

Dear Martha, We appreciate the opportunity to address your comments. Unfortunately, we were unable to locate a reservation using the telephone number and email address reflected on your review and we did not receive a response to our attempts to reach you via...
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Bookvip Vacation Package Booking
#1053188
Bookvip's reply to:

Thank you for sharing your experience with us. Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% from the retail rate because the resort is subsidizing the room in exchange for your time during the resort preview. In...
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Bookvip Vacation Package Booking
I liked
  • What i was promised
#1036788
Dear Lorna, Thank you for your valuable feedback. BookVIP will send over 500,000 customers on our promotional packages worldwide this year. We are the leading provider of promotional packages in the world. Our special promotional packages are sponsored by the resorts...
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Bookvip Vacation Package Booking
I didn't like
  • Dishonesty
#1031667
We booked this package through BookVIP and were a little skeptical at first at the savings but glad we did! We loved the cleanliness in room and throughout resort, friendly staff, especially at the Pina Grill with our great waiters, Jose and Antonio, thank you for...
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Bookvip Vacation Package Booking
#1032744