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Product: Bookvip Vacation Package Booking Clear all filters (0 of 69 reviews match)
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Bookvip's reply to:

Hello Laura, We are happy that prior to this review being posted, you had been contacted by a supervisor and all issues were resolved. Indeed, you and your family are now enjoying that much-deserved vacation. Regarding your concerns, I would like to apologize for any...
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Product
Bookvip Vacation Package Booking
#1024319
Bookvip's reply to:

Dear Dane, We appreciate the opportunity to address your concerns. First and foremost, please note that as a result of our supervisor’s attempts to help you PRIOR to your posting, you have received a full refund. We were a bit surprised to see your review since you had...
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Product
Bookvip Vacation Package Booking
#1015409
Dear Donita, Thank you for sharing your experience with us. We appreciate all feedback. We are sorry that your travel dates could not be accommodated by the Orlando resort you choose and that you were not interested in visiting any other resort in the area that had...
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Product
Bookvip Vacation Package Booking
#1012194
Bookvip's reply to:

Dear Marlena, Thank you for the opportunity to address your concerns. I would like to apologize for any inconvenience and stress resulting from the manner of communication provided by our Customer Service agents. It is disappointing that you were not eligible for the...
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Product
Bookvip Vacation Package Booking
#1009807
Bookvip's reply to:

Dear Shanjonae, Thank you for sharing your experience. Above all else, providing excellent customer service is our main goal and all of our customer service agents are highly-trained and qualified. We apologize for any stress caused by the manner of communication of...
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Product
Bookvip Vacation Package Booking
#998099
Bookvip's reply to:

Dear Heidi, Thank you for sharing your experience with us. We appreciate all feedback. Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% from the retail rate because the resort is subsidizing the room in exchange for...
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Product
Bookvip Vacation Package Booking
#995269
Bookvip's reply to:

Thank you for your review and feedback. As of the owner of the company, I am proud in the fact BookVIP is the largest provider of promotional packages in the world. You can save up to save 70% of the retail rate on the promotional packages because the resort's are...
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Product
Bookvip Vacation Package Booking
#966883
Bookvip's reply to:

Hello Brandy, We appreciate all feedback and thank you for the opportunity to respond to your concerns. Because the resort partner is paying the 70% discount on for these promotions, they set forth certain eligibility requirements for these vacation packages. All...
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Product
Bookvip Vacation Package Booking
#957307
Bookvip's reply to:

Dear Krista, We appreciate your feedback. Unfortunately, your reservation cannot be honored by the resort as a result of a Group Travel issue, which is a clear violation of the Terms and Conditions governing the vacation package set forth by the resort. Because the...
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Product
Bookvip Vacation Package Booking
#950906
Bookvip's reply to:

Thank you for sharing your experience. Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% from the retail rate because the resort is subsidizing the room in exchange for your time during the resort preview. The extra ...
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Richardson, Texas
Product
Bookvip Vacation Package Booking
#939724