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Product: Bookvip Vacation Package Booking Clear all filters (0 of 66 reviews match)
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Bookvip's reply to:

Dear Marlena, Thank you for the opportunity to address your concerns. I would like to apologize for any inconvenience and stress resulting from the manner of communication provided by our Customer Service agents. It is disappointing that you were not eligible for the...
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Product
Bookvip Vacation Package Booking
#1009807
Bookvip's reply to:

Dear Shanjonae, Thank you for sharing your experience. Above all else, providing excellent customer service is our main goal and all of our customer service agents are highly-trained and qualified. We apologize for any stress caused by the manner of communication of...
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Product
Bookvip Vacation Package Booking
#998099
Bookvip's reply to:

Dear Heidi, Thank you for sharing your experience with us. We appreciate all feedback. Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% from the retail rate because the resort is subsidizing the room in exchange for...
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Product
Bookvip Vacation Package Booking
#995269
Bookvip's reply to:

Thank you for your review and feedback. As of the owner of the company, I am proud in the fact BookVIP is the largest provider of promotional packages in the world. You can save up to save 70% of the retail rate on the promotional packages because the resort's are...
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Product
Bookvip Vacation Package Booking
#966883
Bookvip's reply to:

Hello Brandy, We appreciate all feedback and thank you for the opportunity to respond to your concerns. Because the resort partner is paying the 70% discount on for these promotions, they set forth certain eligibility requirements for these vacation packages. All...
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Product
Bookvip Vacation Package Booking
#957307
Bookvip's reply to:

Dear Krista, We appreciate your feedback. Unfortunately, your reservation cannot be honored by the resort as a result of a Group Travel issue, which is a clear violation of the Terms and Conditions governing the vacation package set forth by the resort. Because the...
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Product
Bookvip Vacation Package Booking
#950906
Bookvip's reply to:

Thank you for sharing your experience. Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% from the retail rate because the resort is subsidizing the room in exchange for your time during the resort preview. The extra ...
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Richardson, Texas
Product
Bookvip Vacation Package Booking
#939724
Bookvip's reply to:

Thank you for your valuable feedback. I apologize if the taxes and resort fees were not covered properly. As of the owner of the company, I am proud in the fact BookVIP is the largest provider of promotional packages in the world. You can save up to save 70% of the...
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Lafayette, Louisiana
Product
Bookvip Vacation Package Booking
#932072
Bookvip's reply to:

We appreciate your feedback. All of our special promotional packages are based on availability and meeting eligibility requirements – even free vacations. You originally booked a 1-bedroom unit and later called to book a 2-bedroom unit, which unfortunately was not...
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Product
Bookvip Vacation Package Booking
#922645
Dear Alexander, Thank you for sharing your experience with us. When you called to set your new travel dates, you were advised that it was during a peak season holiday period That being said, you were contacted by a supervisor within days of filing your review and we...
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Miami, Florida
Product
Bookvip Vacation Package Booking
#916011