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Product: Bookvip Vacation Package Clear all filters (0 of 80 reviews match)
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We appreciate your feedback and regret that your wife’s birthday celebration did not go as planned. Your reservation was cancelled when you arrived at the resort and presented a temporary ID, which violated the resort’s Terms and Conditions. As clearly stated in...
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Mineola, New York
Product
Bookvip Vacation Package
#736575
Bookvip's reply to:

We appreciate your viewpoint and will address your general concerns, being unable to access your specific reservation due to the "Anonymous" nature of your complaint. All of our amazingly affordable promotions are sponsored and subsidized by the participating resort...
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Sandy, Texas
Product
Bookvip Vacation Package
#735369
We appreciate your feedback and are sorry to hear of your experience at the Resort. Although clearly explained at the top of our website by clicking, “Why Such a Great Deal,” we apologize that the presentation was not fully explained to you during the sales call....
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Hopkinsville, Kentucky
Product
Bookvip Vacation Package
#691626
Dear Ms. Gadson, We appreciate your taking the time to share your experience. Because these vacations are prepaid to the Resort in the name of the guest when booked, we have a limited period of time within which we are able to issue refunds ( which is 7 days from...
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Houston, Texas
Product
Bookvip Vacation Package
#688317
Dear Mrs. Maclin Thank you for your feedback. Our records definitely shown you were given a 100% refund however, the issue was with your ban crediting back the amount, however, I am happy we were able to get it resolved and get your money back. Date/Time: 06/02/2015...
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Memphis, Tennessee
Product
Bookvip Vacation Package
#649838
Bookvip's reply to:

Thank you for your valuable feedback and we take all customers issues very seriously. We are able to look up reservations by the last name of customer, their email address, or telephone number, however, we are unable to locate any reservation with the information given...
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Las Vegas, Nevada
Product
Bookvip Vacation Package
#616407
Bookvip's reply to:

Mrs. Boldt Thank you for your valuable feedback as we take customer issues very seriously. I pride myself in BookVip offering the most discounted vacation packages and having an A+ rating Better Business Bureau for our customer service. The reason we can offer...
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Calgary, Alberta
Product
Bookvip Vacation Package
#593205
Bookvip's reply to:

Mr. Tripp, Thank you for your valuable feedback as we take customer issues very seriously. I pride myself in BookVip offering the most discounted vacation packages and having an A+ rating Better Business Bureau for our customer service. The reason we can offer...
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Norfolk, Virginia
Product
Bookvip Vacation Package
#591683
Resolved
Bookvip's reply to:

Thank you for your valuable feedback and we take all customers issues very seriously. We are able to look up reservations by the last name of customer, their email address, or telephone number, however, we are unable to locate any reservation with the information given...
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Constantia, New York
Product
Bookvip Vacation Package
#591117
Bookvip's reply to:

Ms. Guenther, Thank you for your valuable feedback as we take customer issues very seriously. I pride myself in BookVip offering the most discounted vacation packages and having an A+ rating Better Business Bureau for our customer service. The reason we can offer...
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Product
Bookvip Vacation Package
#553315