Testimonial
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Everything about the trip has been just fabulous. BookVIP.com you can NOT go wrong!

When my wife and I arrived at Villa del palmar, Edgar was there and ready to help up check in and find our room. The room was very clean and in good standing order.

We didn't spend a lot of time in the room other than to sleep. The pools are great, and we really enjoyed the taco bar and breakfast buffet. . We did do a lot of drinking, so the all inclusive wasn't a good option for us.

The location is amazing. Right on the beach and a short walk from downtown and the marina too. You can take a cab to downtown for $9.

They have several activities too. I would highly recommend this place.

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Bookvip Vacation Package
Reason of review
Good quality
Review #992357 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip wants to change my hotel after payment.

Dear Gary,

We appreciate the opportunity to address your concerns.

Our promotional packages are amazingly affordable because the participating resort provider is paying for the 77% discount, in exchange for your time during a 90-120 minute preview of the resort. The preview is designed to be fun and informative.

To ensure that these rooms are available to the customers for whom they were intended, the participating resort provider – not BookVIP - sets forth certain eligibility requirements.

All requirements can be viewed on our website under the Terms and Conditions tab located on every resort offering page.

The Terms and Conditions are reviewed with the customer during the sales call and the customer must agree to them in writing by electronic signature, before any reservation is final and the travel dates sent to the resort.

The Reservation Details are clear and concise and include any additional taxes and/or resort fees which may be asked by a particular resort – including the deposit you reference.

Unfortunately, you refused to cooperate with the resort during the VIP Welcome Call and the resort is unable to honor your discounted promotion package.

Because you have not responded to our many attempts to reach you to offer alternative resort options, your reservation has been cancelled and refunded.


We have an A+ rating with the Better Business Bureau, send over 100,000 people on vacation per year and have more customer video reviews than any other travel site: http://bookvip.com/sitereviews.

Author
Service
Bookvip Vacation Package
Reason of review
Not as described
Review #989556 is a subjective opinion of PissedConsumer989556.
0 comments

bookvip.com doesn't tell you when advertising vacation package until after payment that you have to listen to a 3 hr timeshare presentation and if you decline, they will switch hotel on you. i booked a week at san cabo Mexico at the sandos finisterra for july 25th 2017 and they want to now switch hotel because i decline to listen to a 3 hr presentation to buy a time share that I'm not interested in.

also after payment they tell you they will put a $1500 charge hold on your credit card at check in. also they mislead you that you can pay now and you have 12 months to choose your date like its guaranteed, but after you pay, then they tell you if the dates are still available.

Testimonial
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BookVIP.com Made Everything So Easy

I travel a lot and really fell in love with this resort because the staff was truly outstanding! I wish that I could recall the names of everyone who made our stay amazing.

By upgrading, having access to a butler was mind-blowing - Patrick and his right-hand woman butler (so sorry I can't recall your name) added a level of VIP treatment that will encourage me to return to the resort that's for sure! The rooms were comfortable but the ocean front view trumped it all -- relaxing on the balcony during the day & listening to the waves each night was worth the price! Loved the bathroom/shower too!!! Food was good but the drinks were even better.

Back to the awesome staff - so many enhanced my experience at this resort...Renee (guest front desk - congrats on your baby), Sabrina (entertainment), Roan (photographer), my massage therapist (by the way the body scrub/massage is AWESOME), Klaron (beach/safety), countless bartenders, housekeeping, and restaurant staff members -- I was showered with so much genuine caring for my well-being during my stay at Sunscape Cove!

Counting down to my next visit! Ya mon!

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Bookvip Vacation Package
Reason of review
Good customer service
Review #976425 is a subjective opinion of poster.
Testimonial
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We Are So Glad We Booked Through BookVIP.com

We have gone to mexico for a work vacation the last 10 years and have stayed at all kinds of resorts. This by far was the nicest resort we ever stayed at before.

We stayed her in the beginning of December 2016 and it was wonderful. The resort is beautiful and has lots of pools to enjoy. The food was good and I loved the 24 hour room service. The staff was all very friendly.

My favorite person was Hermes the Bellboy he was great!!

We asked him a question the first day we were there and he was so helpful and he remember us and every time he saw us he would go out of his way to talk to us. Great Place to stay.

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Bookvip Vacation Package
Reason of review
Good customer service
Review #976428 is a subjective opinion of poster.
Testimonial
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BookVIP.com Took Care Of Everything

We have enjoyed our stay at Silversands. The staff, every last one of them, are friendly and always willing to help.

Nonstop entertainment ranging from water sports, dance lessons with Emmanuel, Spanish lessons, nightly theatre shows, movies and the house band that plays a great mix of music. The grounds are well maintained.

The food is amazing, the French onion soup was so cheesy, shrimp tempura marvellous, breakfast buffet is amazingly incredible. Our room is gorgeous so what else can I say, we loved Silversands.

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Bookvip Vacation Package
Reason of review
Good customer service
Review #976427 is a subjective opinion of poster.
Testimonial
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We're very excited to be at this beautiful resort. We came on a fantastic package from Bookvip and I would absolutely use them again to travel in the future!

From the minute we walked in the service and attention to detail was superb! Everything was clean and all of the staff were polite and happy.

I had a one bedroom on the 8th floor with a great view. The balcony hammock was an added bonus. The restaurants were great. Far enough away from the crowded hotel district to enjoy a relaxing stay.

Even the resort preview for membership was enjoyable. I recommend this hotel highly and will return

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Bookvip Vacation Package
Reason of review
Good quality
Review #951403 is a subjective opinion of poster.
Testimonial
0 comments

Bookvip - Kranthi Puppala- Orlando Vacation

4.7
Details

I had booked my vacation with bookvip.com. I would say this was really amazing experience with bookvip.

This was hassle free hotel booking with no surprises. I would say this was greatest vacation I ever had. Customer service is awesome, so great guys with positive attitude. Good part of this is very affordable rates - we cannot even imagine about these.

Hotels they have tie-ups are awesome with good location views, free shuttle to theme parks, free breakfast and ofcourse great services.

I see lot of people , booked their vacation with bookvip and personally i did chatted with them and heard lot of positive reviews. I would strongly recommend bookvip.com to book vacations- you will feel the difference.

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Bookvip Vacation Package
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Pros
Prices, Services
Reason of review
Good quality
Review #942459 is a subjective opinion of poster.
Testimonial
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Enjoying the magnificent view, food, culture, thanks to BookVIP - everything is magnifico!

We came to Breathless to get away and we had a wonderful time! The staff and E team were excellent!!

We love going to the shows at night and the pool parties during the day!

The food in the restaurant is amazing!! We owe this all to BOOKVIP fro making it happen!

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Bookvip Vacation Package
Reason of review
Good quality
Review #931879 is a subjective opinion of poster.
Testimonial
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Thank you BookVIP For An Amazing Experience!

The Krystal Cancun hotel is absolutely amazing , food is good rooms are clean. Like to thank "LALO" OR EDUARDO for being very professional and kind and all the rest of the staff from the activities station by the pool area.

They made the experience much better. Also Nina and Frida were very kind and fun. If you go there look for them! They are nicest group of people we met in CANCUN !!

We will miss you guys Thank you for a great experience in CANCUN. There's nothing bad about this place. This hotel and location is AMAZING!! Also front desk manager MIGUEL was very helpful and kind.

Hopefully not forgetting anyone there.

Thank you BookVIP for an amazing vacation!!. I will recommend this place to all my friends and family.

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Bookvip Vacation Package
Reason of review
Good quality
Review #931878 is a subjective opinion of poster.
Testimonial
0 comments

We just finished awesome week at Dreams Riviera Maya..Definitely BookVIP way to go

We went to Dreams on one of those "preview/sales" promotions with BookVIP. We got a SMOKIN deal and decided to go and try it out. We were gonna do the "couples only resort" but opted to try this one to see if we can take the kids in the future.

So, I will break it down a little.

Room was awesome. Jacuzzi in the room and almost all rooms have an ocean view. Bed was soft and drinks were always in the fridge.

Staff was AMAZING!!! Everyone we talked to was super available to help. We asked Our house keeper for something and she asked if she could use our phone and called the direct number for them to bring it up immediately. For the meals the staff was great. We ate breakfast in the "adults" restaurant section and it was well worth it. Our waiter was Santos and every day and he had our drinks ready for us when we walked in, every time. He was always very gracious and would come up to us like we were his family. The day we left he said, "please come back home. We are always waiting here for you with open arms!" Amazing!!! Food was fabulous. This is our 3rd all inclusive and it was the best food we have had at all 3. I wouldn't say great food, but there were several restaurants and each had somethings that were very tasty!

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Service
Bookvip Vacation Package
Reason of review
Good quality
Review #926308 is a subjective opinion of poster.