Shout out to BookVIP for sending us on this trip. We saved 50% off

Shout out to BookVIP for sending us on this trip. We saved 50% off
Just returned from a 7 day vacation at the Breathless Resort. This resort has so much to offer for all ages. There is a "party" loud music pool (foam parties etc.), and a long quieter pool, which gets every quieter the closer you get to the ocean. There is also the Exhale private pool and beach if you booked that level, which I found to be worth it. Food was better than expected. Italian and French Restaurants were my favorite. Breakfast buffet and Lunch had plenty of options. Drinks were good and coffee shop was great! Top notch service. All Inclusive and Adults Only! They do move the night entertainment party around so if on night one it's loud no worries....typically noise winds down at midnight and moves to the open bars. Can't wait to go back!
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ID
#1183092 Review #1183092 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

We got a fantastic deal. BookVIP thank you very much

We got a fantastic deal. BookVIP thank you very much
We just returned from Secrets Silversands and had a beautiful week with my sister and her husband! We want to send special thanks to Jerica, our concierge, for our amazing upgrades, you truly are a gem! Also special thanks to Anna banana, crazy Mayra, Dylan, Gibran and Miguel from the entertainment staff, they kept the party going and always had time to chat! We didn’t go thirsty thanks to Amanda and Delmy! Eric greeted us every morning at the pool with a smile as he secured our towels to our chairs. He moves around the pool like he just had a double expresso! The restaurants were all fabulous, all the waiters were pleasant and extremely attentive. We loved the no reservations and pager system! Rooms were very spacious and the maid service was great. We stayed in building 3 which was handy to everything. The resorts grounds were lovely and extremely well maintained. We loved the huge hot tub overlooking the beach, it was the perfect warm temperature.
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ID
#1183089 Review #1183089 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

BookVIP helped us celebrate our 10 year anniversary. If it wasn't for BookVIP we wouldn't have been able to do this

BookVIP helped us celebrate our 10 year anniversary. If it wasn't for BookVIP we wouldn't have been able to do this
My husband and I went to Secrets Silversands for our honeymoon and were blown away! We loved it from the second we got there. We especially loved the entertainment staff and the activities by the pool and at night. There was never a dull moment, yet plenty of down time to relax. It was a fantastic resort for a honeymoon and we will highly recommend it to family and friends!
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ID
#1183088 Review #1183088 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

Thanks you BookVIP for finding us this amazing deal. Saved a ton of money

Thanks you BookVIP for finding us this amazing deal. Saved a ton of money
I had the most amazing time at Villa del Palmar. Every single employee was the so friendly and happy, they treated me like the appreciated my business. In particular, Carolina at the Concierge desk was terrific. She had my 4 year old son running to hug her every time he saw her because she made him feel special. All the food was great. I did not do the all inclusive package because I can't eat or drink that much to make it worth the value, but every meal I ate was delicious. We had Tortuga's buffet with the Michael Jackson show. It was great. Breakfast over looking the ocean was breathtaking. And room service was fast and easy. I loved the fact there was a store on site so we could buy drinks and snacks (you could buy groceries too, but I was not going to cook on vaca) I was able to get my hair braided on the beach. We took a glass bottom boat from the beach without having to go to the marina. Overall it was wonderful. We rearranged our Spring Break plans to return in March.
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ID
#1183087 Review #1183087 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good customer service

Thanks you BookVIP for the amazing vacation

Thanks you BookVIP for the amazing vacation
My better half and I have been visiting Cancun for years and choose the Krystal as our home away from home. We visit every December and recently stayed at the Krystal. The staff at the Krystal have all been wonderful and have made us feel like family from beginning to end. Alex and Cynthia have always been accommodating to all our needs. From the beautiful beaches to the perfect location we always look forward to our next visit to Cancun and staying at the Krystal
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ID
#1183086 Review #1183086 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good customer service

We booked a trip to Riviera Maya, Mexico! Never thought BookVIP could save us this kind of money on a trip this grand. I definitely would NOT hesitate to recommend BookVIP to my friends or family

We booked a trip to Riviera Maya, Mexico! Never thought BookVIP could save us this kind of money on a trip this grand. I definitely would NOT hesitate to recommend BookVIP to my friends or family
Spacious room with a king bed and mini bar fully stocked. Very neat and clean with maid service twice a day. Well manintained property with a many pools, swim up bar, gourment restaurants, 24 hr coffee shop, and a buffet restaurant that is open for breakfast, lunch and dinner
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1121560 Review #1121560 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

A quick trip to Williamsburg, Virginia allowed us to see parts of Northeast we had never seen before. Old town feel throughout our entire stay. Thanks BookVIP the savings was so worth it

A quick trip to Williamsburg, Virginia allowed us to see parts of Northeast we had never seen before. Old town feel throughout our entire stay. Thanks BookVIP the savings was so worth it
A quick trip to Williamsburg, Virginia allowed us to see parts of Northeast we had never seen before. Old town feel throughout our entire stay. Thanks BookVIP the savings was so worth it." Description: We recently spent three nights at this hotel, while visiting the Historic Triangle. Check in was quick and easy. They gave us a coupon book, with a map, and a printed list of directions to various "hot spots" in the area. We were on the third floor (four floors to this hotel), near the end of a hallway, so our room was mostly quiet. The table with two chairs was a nice touch, so we didn't have just a bed to sit on. We did not visit the pool or exercise room, but they looked nice. My son really enjoyed the "game room", which consisted of two video games and a pinball machine. Breakfast was more than adequate, but a bit repetitive with scrambled eggs every day. Plenty of TV channels, good size fridge, and a modern microwave (not like the ancient ones in many hotels). Directly across the street from Cracker Barrel, but you have to drive to it. Not on the main road with all the major businesses, but about a two minute drive to it. A very easy walk to Kmart, DQ, and Pirate's Cove (mini golf course). Check out was very easy.
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ID
#1121562 Review #1121562 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

We booked through BookVIP, and I must say it's been an amazing experience. Paddle boats, restaurants, I love to eat - that's a plus! Thank you BookVIP!

We booked through BookVIP, and I must say it's been an amazing experience. Paddle boats, restaurants, I love to eat - that's a plus! Thank you BookVIP!
My husband and I stayed the night before visiting universal studios. The resort is very close to the park, close to Wal-Mart and plenty of places to eat nearby. Our room was nice, the pools also. The private island is very pretty. Overall, we were very happy with our stay.
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ID
#1121565 Review #1121565 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

Over here in Daytona Beach, Florida. We were pleasantly surprised at not only the accommodations and the room, but look at this! We're right on the beach. BookVIP, this would not have been possible without you.

Over here in Daytona Beach, Florida. We were pleasantly surprised at not only the accommodations and the room, but look at this! We're right on the beach. BookVIP, this would not have been possible without you.
I absolutely LOVE this hotel!!!! Super clean rooms and entire facility!!!! The people are always so friendly and accommodating!! Had some friends come over and hang out with us while on our week stay here. The employees were very kind and always able to answer any questions we had!!! I will recommend this place to any and everyone I talk to!!
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ID
#1121564 Review #1121564 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

Bookvip - As you can see we are on a very good trip with the family! We saved a lot of money. You guys should definitely check it out

Bookvip - As you can see we are on a very good trip with the family! We saved a lot of money. You guys should definitely check it out
We enjoyed our trip very much! It was so beautiful in Cancun and at the hotel. Our food was great and service excellent. Our waiters, especially, Omar Benito Barradas, made us feel like family. He seemed genuinely happy to see us each day!
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1121566 Review #1121566 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Fair pricing
Bookvip's reply to:

Bookvip - Hawaii

Dear Lisa,

Thank you for your feedback.

We apologize as we had a system update when your travel receipt was being sent out. Another copy of your travel receipt has been sent to your email address.
Please call 888-585-9828 when you are ready to book your travel dates and finalize your reservation. After your dates have been booked and sent to the resort, you will receive a final confirmation from the resort.

We have an A+ rating with the Better Business Bureau, send over 100,000 people on vacation per year and have more customer video reviews than any other travel site: http://bookvip.com/sitereviews.

James Colligan
Owner
Resort Vacations International/BookVIP.com
James@bookvip.com
ID
#1092967 Review #1092967 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Pricing issue

I just received 5 days in Hawaii I had to pay a taxes and fees pay $50 also to have my room updated to Oceanfront View and I did not receive a email confirmation

Bookvip's reply to:

Bookvip - Bad Experience

Dear Elizaphan,

We appreciate the opportunity to address your comments.

Above all else, providing excellent customer service is our main goal and all of our customer service agents are highly trained and qualified. We apologize for any stress caused by the manner of communication of the representative you spoke with.

The reservation information you reference in your review (and which you previously provided to BookVIP) is Now Sapphire Resort’s retail hotel package that includes 2 kids for free – at a cost of $1768.70. The price of the package you purchased from BookVIP cost was $585.98 for 2 adults – a savings of over $1,000!!! If you had agreed to pay the additional $345 for your daughter, you still would have saved over $800!

The vacation packages offered by BookVIP are amazingly affordable because the resort partner is paying for 70% of the cost of these promotions.

Due to the limited number of packages available, the resort partners set forth certain eligibility requirements to ensure that the packages are enjoyed by the guests for whom they are designed.

As the booking company, BookVIP must ensure that all guests are eligible for the promotional packages before reservations are made and sent to the participating resort provider.

The Reservation Details, which clearly state all details concerning rescheduling, penalties and refund policy, are reviewed during the sales call. The customer must then agree to the Reservation Details via electronic signature before the booking is finalized and dates sent to the resort.

As clearly stated on the website and reiterated by the sales representative you spoke with, the promotion you purchased is offered to married / cohabitating couples and includes children under 2 years old. An additional charge is incurred for children over 2 years old.

All the Terms & Conditions of the offer are listed at the bottom of each web page as they are slightly different for each. The reason why we have over 3.6 Million Facebook Likes, more customer video reviews and sent over 100,000 thousands of people on vacation this year alone is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will receive the promotional rate

James Colligan
Owner
Resort Vacations International/ BookVip.com
James@bookvip.com
ID
#1085716 Review #1085716 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Return, Exchange or Cancellation Policy
Loss
$685
Preferred solution
Full refund
Bookvip - Bad Experience
Bookvip - Bad Experience
Bookvip - Bad Experience
Bookvip - Bad Experience

This all started with me receiving a text saying that I had won a free vacation package at the Mayan Palace resorts, and when I called I was told that my dates were not available. I was then told of the 25% discount I would receive off any other deals since I had won the "sweepstake" but that I first of all had to pay $99.99.

I chose a Bookvip vacation package with Diamond resort, and on the resorts site (Now resorts) they had a promotion that says "kids 12 and under stay free", while Bookvip's site says 2 and under stay free. Before booking the vacation package I told the rep my daughters age (5) and that I had called the resort and they told me of the promo package which was to commence on the day of my vacation. I called the resort about 4 times and even printed out the promo page. However when I called today (less than 24 hours later) the resort stated that they will not honor it since is was through Bookvip at the end this package would have added a $65/ day charge for my 5 year old and a $25+/-/day charge for gratuity making my vacation package which was advertised at 599 for 5 nights + an additional $99.99 for taxes go up to $1,135 (i.e.

685.99+ 450 (for extra resort charges for child and gratuity) The resort staff then said that since it was still within 24 hours I would not be charged a penalty so they transferred me back to Bookvip I 1st of all spoke with a rep called Fil who told me that all he needed to do was confirm that my purchase was within 24 hours to cancel. Fil then transferred me to speak with Hector after he had confirmed the time of purhcase. Hector looked up the information (the Resorts promo) and told me that he sees no reason why I should not be given the discount then he put me on hold to call the resort. When he got back he changed all what he was saying, that I should have read the terms and conditions or opted for insurance.

I told him that insurance was not given to me as an option and by the way there was no way to view the T & Cs until you click you accept, and that I thought was not right. I also told him that the rep (Jason) who sold me the package was aware of the promo and had told me that I would need to follow up with the Resort. Hector sent me an email saying this is my ip address from where I agreed to the agreements, I asked him to listen to the conversation that I had had with Jason the previous day and he was well aware of my daughter's age and to listen to all the other details. I was later sent an email and I called and they told me that they will not issue me a refund that however I would my money will be given to me as a bookvip credit that can be used for a later booking (no mention of any penalty).

I called later to redo my vacation package for another resort and Cler confirmed with me that I had my money refunded as a credit (no penalties indicated) and she told me she would email me options of what they have available for my dates. But instead she emailed me the same one she had told me about online which I was not interested in. I called back again to try and get information of available deals after and I spoke with someone called Robin who was not so nice and she then proceeded to tell me that by the way she would be penalizing me for cancelling. At this point I had just about had it.

1. No consistency with information shared or from one rep to another 2. Not polite 3. On their website for this particular resort says cancel up to 7 day prior and my vacation is more than 7 days away.

4. Clicking a link to unknowingly accept T & Cs which you have not seen or not made aware of. 5. I was not given a 25% discount as promised 6.

The whole package ended up costing about the same as other regular sites.

7. Unfair practice.

Bookvip - Babymoon in Puerto Vallarta, Mexico!

Hola from Puerto Vallarta, Mexico! We're here on our baby moon! We're celebrating the birth of this beautiful little baby! We're in the most beautiful Belaire Collection Resort! Look at how beautiful this area is! We got it through BookVIP.com! We saved almost a thousand dollars! And we didn't even wanna leave the resort the whole time. We thought we were gonna go everywhere in Puerto Vallarta and we stayed here the whole time! The whole time - we did! It's so beautiful and relaxing. Amazing spot is the infinity pool back there, the beach is wonderful, the people here are amazing. Love this spot! Definitely we're gonna come back. Yes! Go to BookVIP.com, you'll save so much money! And you'll stay in a place like this!
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1073732 Review #1073732 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

Bookvip - Amazing Views in Cabo! We Love!

Hi, we're here in Cabo! For our vacation we went through BookVIP and we saved about $150 a night! And we love Cabo and we love everything about our vacation; the customer service, the resort, everything we've been able to do, the amazing views! We did a glass bottom boat tour. That was a lot of fun! But we're sitting here on our balcony and it's one of the best things just sitting here and watching the ocean overlooking our resort. It's been wonderful. Sitting on the beach if probably our favorite thing to do too. So go through BookVIP - it's awesome!
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1073734 Review #1073734 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good quality

Bookvip - We LOVE Tahiti Village in Las Vegas!

Hey, so here we are doing a little review for Tahiti Village Resort. It was awesome. It was a great time. We were here 3 nights, 4 days, and it was a good, good time. We just wanna thank BookVIP.com for giving this opportunity to us and we just wanna say that the presentation here at Tahiti was awesome. People treated us so nice. The staff, everything, you know. So we're very, very happy with our state. So we totally recommend it - 100%. It was a good time that we had here in Las Vegas! Alright so thank you guys! Thank you so much!
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1073733 Review #1073733 is a subjective opinion of poster.
Service
Bookvip Vacation Package
Reason of review
Good customer service