Reply by Bookvip

Mrs Cooley,

Thank you for your feed back. You booked a reservation with us for the River Terrace and one of the requirement's the is you must have a major credit card in order in order to receive the promotional package price. All our of promotional packages are up to 70% off because the sponsoring resort is subsidizing the cost of the room in exchange for you meeting their eligibility requirements which differ for every special hotel offer. Unfortunately, BookVIP does not set the qualifications. However, we do list the Term & Conditions at the bottom of every hotel offer on the web site and go over them electronically with every customer. Additionally, we are contacting you as there are different travel options available.

We have an A+ rating with the Better Business Bureau, send over 100,000 people on vacation per year and have more customer video reviews than any other travel site:
Bay Minette, Alabama
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Value for money

They lied there *** off and took my 123 dollar as of 05/12/16 took our money sorry sum guns

Reason of review: Problems with payment.

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