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Product: Bookvip Room Booking Clear all filters (8 of 8 reviews match)
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Bookvip's reply to:

Dear Darrin, Thank you for sharing your experience with us. We appreciate all feedback. Unfortunately, this was a highly unlikely event out of our control in which we were notified the resort had overbooked for those specific dates due to the overwhelming response of...
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Bookvip Woodburn, Oregon
Product
Bookvip Room Booking
#928012
Bookvip's reply to:

Dear Carla, We are sorry that your travel dates could not be accommodated by the Hotel Indigo Alamo and that you were not interested in visiting any other resort. That being said, please note that your trip was cancelled and your 100% refund was issued within 24-hours...
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Product
Bookvip Room Booking
I didn't like
  • I do not like book vip and will never use it g
  • I do not like book vip and will never use it again
#901566
Bookvip's reply to:

Dear Marina, We appreciate all feedback. All of our special promotional packages are based on availability. The demand for your first resort choice was overwhelming and exceeded the allotment for the dates you selected. You were notified of the allotment issue the day...
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Product
Bookvip Room Booking
#895219
The food is great, with the system ALL INCLUSIVE, you can eat and drink as many times as you want, no restrictions. The beach and the pools are for relaxation, you cannot surf, but you can enjoy nature. Great location, great service, great food. Highly recommended this resort and BOOKVIP...
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Product
Bookvip Room Booking
#890725
Our stay at Westgate was more than a 5 star rating and we owe everything to BookVIP. We enjoyed everything the resort offered. We are from Miami,FL and we didn't think Tennessee would steal a piece of our hearts until we stayed here. The restaurant there has amazing...
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Product
Bookvip Room Booking
#890726
Dear Mayra, Thank you for sharing your experience. First and foremost, I would like to apologize for any inconvenience and stress resulting from the manner of communication provided by our Customer Service agent. All of our calls are recorded so I appreciate your...
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Bookvip Mexico, Capital District
Product
Bookvip Room Booking
#886028
Bookvip's reply to:

Resolved

Mr. Beckley Thank you for your valuable feedback. As the owner of BookVIP, I am definitely proud of the fact we sent over 100,000 customers on vacations last year and have more customer video reviews than any other travel site. There is no "front" BookVIP.com is a...
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Bookvip Louisville, Kentucky
Product
Bookvip Room Booking
#849815
Bookvip's reply to:

Mrs. Thorpe Thank you for your valuable feedback as we take customer issues very seriously. I pride myself in BookVip offering the most discounted vacation packages and having an A+ rating Better Business Bureau for our customer service. The reason we can offer...
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Product
Bookvip Room Booking
I didn't like
  • Poor customer service
  • Having my reservation cancelled
#593907