Reply by Bookvip

Dear Spencer,

We appreciate the opportunity to address your comments.

First and foremost, after we investigated your claims and spoke to you regarding the issues you later retracted and we are able to resolve.

Your claim that we misrepresented the all-inclusive and fees are NOT true, as you were charged for damaging the room.

Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% because the resort is subsidizing the room in exchange for your time during the resort preview. It is the resort’s prerogative to schedule the presentations at their discretion.

Of course, the resort definitely does not “imprison” anyone during the vacation as you only had 90 minutes of no obligation preview. However, as it turns out, you violated the Reservation Details governing the vacation package (which you agreed to via electronic signature) when you accepted an invitation at the airport from another promotional offer resort and it was detected upon arrival which upset you.

Then, the morning before attending the presentation, you scheduled a parasailing trip just after the 90-minute scheduled presentation and it was rescheduled due to the minimum required free time after attending the presentation.

All Reservation Details were disclosed to you, both verbally and in writing, before booking your trip, including the fact that the purpose of the first-time visitor promotion is to introduce visitors to the resort’s VIP membership options. There is NO obligation to join or buy anything from any of our participating resorts. If it is not for you simply say no.

BookVIP has thousands of happy travelers every week, and has more video testimonials from happy customers than any other travel website in the world. Please refer to http://bookvipreviews.com/.

James Colligan
Owner
BookVip.com
James@bookvip.com
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0 comments

Most horrific experience ever!Be warned about BOOKVIP.COM make sure you read and know what you are getting into before you book.

The resort imprisions you for the whole 5 days and won't leave you alone until you buy into the timeshare. The 90 minute presentation is actually like 4 to 6 hours and if you plan anything within those hours they threaten to charge your credit card the full price of staying at the hotel. They also state they are all inclusive but it isn't they make you pay for alcohol at the time of check in stating that your all inclusive package only included beverages other than alcohol. When you try and reach out to a BOOKVIP.COM member services they try and explain the charge as something different.

It is nothing but a scam to get you to buy a timeshare and then there is all these catches!!!!!!BE WARNED

Reason of review: Not as described.

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