Reply by Bookvip

We appreciate your feedback.

Apparently, there is a misunderstanding.

In September, 215, you were a lucky winner of a FREE 6-day/5-night Sweepstakes vacation at your choice of any Mayan Palace Resort in Mexico.

There are no restrictions governing the Sweepstakes Vacation package which you activated on September 28, 2015, by paying the $99 required for government taxes. Once activated, you had 18-months to use your 6-day/5-night vacation in a Master Room at the Resort and you may bring whomever you choose as a guest.

You have until March 28, 2017 to take advantage of your free vacation. All you need to do is call 888.845.0602 when you are ready to set your travel dates (based upon availability, of course).

If you elect to upgrade your reservation to one of the “all-inclusive” resort options, you would be subject to eligibility requirements for the special promotion being offered by the “all-inclusive” resort.

We will send over 300,000 families on dreams vacations alone this year! We have more actual customer video reviews than any other travel site. .

James Colligan
Fort Lauderdale, Florida
Additional Fees
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Exchange, Refund and Cancellation Policy
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I had i very bad experience with this company. I believe that bookvip is a scam company the fest on the public. They stole 100$ out of my account and never offerd me a vacation for the package i won.

Reason of review: Problems with payment.

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