Reply by Bookvip

Thank you for your feedback. We are the largest provider of discounted promotional packages. We send over 300,000 packages per year and have an A+ rating with the Better Business Bureau. The packages are 70% off the retail value because the resorts are sponsoring the special promotion and paying for the discounted room in exchange for your time during the resort preview. The resort verifies that each reservation complies with the terms & conditions they set forth. Most issues occur when the resort discovers the terms & conditions are being circumvented.

Here is a link with real customer videos reviewing their vacation at the resorts As an owner, I back our discounted vacation packages 100% as it provides many families a once in a lifetime vacation they otherwise might not be able to easily afford. As a rapidly growing company we are not always perfect, however, please contact me with any issue so I can have it resolved. I can be reached direct at or call customer service 24/7 at 888 845 0602.
Salisbury, North Carolina
1 comment

Every review I read was true in this site.It went step by step exactly how everyone said In The comments.

I ordered with the room for a week. Got an awesome price, read y'all reviews and immediately canceled within 15 mins of ordering. I called them back to cancel and they gave me the run around. But as i was on the phone getting asked a thousand questions why I wanted to cancel, I was on my husband phone calling the fraud department on my bank card.


Reason of review: Poor customer service.


Miami, Florida, United States #957893

As an owner, we take every complaint extremely seriously.Please contact me at

We are the largest provider discounted promotional packages. The reason the vacation packages are up to 70% off is the resorts subsidize the cost of these discounted vacations in exchange for your time during the resort preview. The resort verifies each reservation before issuing a confirmation number as resort is paying the cost of discounted vacation. A majority of the issues occur when resort finds the terms & conditions are being circumvented.

We sent over 50,000 families on dreams vacations this year and are on track for 100,000. We have more actual customer video review than any other travel site.

Like any growing company we are not 100% perfect and always working to improve and an as owner I will do everything to resolve an issue.

Please contact me directly at you