Reply by Bookvip

Thank you for your valuable feedback. As an owner, I pride myself in BookVip offering the most discounted vacation packages and having an A+ rating Better Business Bureau for our customer service. The reason we can offer packages 70% off the retail rates is because the resorts subsidize the cost of these discounted vacations in exchange for your time during the resort preview. The resort verifies each reservation before issuing a confirmation number as resort is paying the cost of discounted vacation. A majority of the issues occur when the resort finds the terms & conditions are being circumvented. We will send over 300,000 families on dreams vacations alone this year! We have more actual customer video reviews than any other travel site. As a rapidly growing company we are not always perfect, however, I can be contacted directly at to resolve any issue or you can our call customer service call customer service 24/7 at 888 845 0602. Thank you
Philadelphia, Pennsylvania

They are a *** fraud and scam ***!!! I made reservations for 179$ a special they had on the website that brought my attention to and somehow they took money from my sister acct..

Without any information about her bank acct!! Everybody should get a *** lawyer Cuz they are ridiculous and they took over 1000 with 4 different transactions!!

Reason of review: Problems with payment.

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