BookVip.com is a SCAM. I booked a stay in Orlando a few months ago and their website said if I completed the booking I would receive a free 4 day 3 night vacation in Miami, Orlando, Vegas AND MORE.
I paid for my stay and immediately called to verify my free trip. At that time I was told that once I completed the stay I paid for that I would be able to redeem the free vacation ANYWHERE they had hotels. After I completed my stay I called customer service and THAT is when the lies began to unravel. I was first told I had to do a video review.
I told them that was NOT made clear as a term or condition PRIOR to me paying for the first vacation. I reluctantly did the video only to THEN be told I had to stay at a Westgate property in Orlando. AGAIN prior to me paying for the initial vacation there were NO SUCH PARAMETERS placed on the free trip. Needless to say I am PISSED at their practice of bait and switch so I filed a complaint with the Consumer Protection Division of the Attorney General's Office in each state a partner of the company lists an address for (Louisiana, Florida and New York I think).
I got a copy of the answer to my complaint from the company's lawyer claiming they are temporarily suspending the campaign that suckered me in and are looking into it. I then contacted the lawyer myself sent him pictures of the false advertisement over 2 weeks ago and he has yet to respond. Upon looking on the internet Ive found NUMEROUS people who have also been scammed by these crooks and I am now entertaining the idea of filing a class action lawsuit.
Initially I was going to have my lawyer file a lawsuit just on my behalf since they are clearly refusing to give me the vacation they promised. But after seeing so many others taken advantage of I am going to look into my options to file on behalf of the MANY people this company has baited and switched o .
Product or Service Mentioned: Bookvip Deal.
Reason of review: Not as described.