I travel a lot and really fell in love with this resort because the staff was truly outstanding! I wish that I could recall the names of everyone who made our stay amazing.
By upgrading, having access to a butler was mind-blowing - Patrick and his right-hand woman butler (so sorry I can't recall your name) added a level of VIP treatment that will encourage me to return to the resort that's for sure! The rooms were comfortable but the ocean front view trumped it all -- relaxing on the balcony during the day & listening to the waves each night was worth the price! Loved the bathroom/shower too!!! Food was good but the drinks were even better.
Back to the awesome staff - so many enhanced my experience at this resort...Renee (guest front desk - congrats on your baby), Sabrina (entertainment), Roan (photographer), my massage therapist (by the way the body scrub/massage is AWESOME), Klaron (beach/safety), countless bartenders, housekeeping, and restaurant staff members -- I was showered with so much genuine caring for my well-being during my stay at Sunscape Cove!
Counting down to my next visit! Ya mon!
Product or Service Mentioned: Bookvip Vacation Package.
Reason of review: Good customer service.