First let me say that before I ever tried Book VIP I was receiving phone calls from an automated recording that informed me that I had won a trip because I used my Marriott account or through a credit card rewards program that I did not have. Then last year my wife and I decided to look into book VIP and see if there was any truth to their great packages.
Low and behold the call center was the same. Same on hold music, same background noise, AND same agents!
So they NEVER had permission to contact me for these packages, they never remove me from their list when I select the option and when requested to an agent.
I have reached out to an attorney and am not only going to file legal action against Resort Vacations International and Facebook since during the period where the calls started up ads in my Facebook feed also started appearing.
With the public knowledge of Facebook selling lists to companies.
My advice to ALL of you reading this is write down names, numbers, times, and when you asked to remove from the list. If you can write down names that would be even better. Try asking for the person you spoke with before.
Sham companies with unethical business practices.
Won't even go into what kind of hassle they put you through if you actually go through the process. Asking for things like utility bills. LOL. Joke company!
Reason of review: Not as described.
Monetary Loss: $25000.
Preferred solution: Let the company propose a solution.