Update by user Nov 03, 2015
These losers could not even address the real issue-that they offer a nice resort knowing it is booked and expect you to settle for a lousy resort. The old bait and switch.
And they try to deflect blame to the resort! STAY AWAY!!!!!!!!!!!!
Original review posted by user Oct 31, 2015
I stumbled upon the website for Book VIP which sells resort rooms for less if you agree to a timeshare presentation. The deal was good, so I purchased a stay for 3 nights at the Hollywood Beach Resort in Fort Lauderdale and called to book my dates.
The dates I originally wanted were booked, so I booked 3 nights in March 2016. Imagine my surprise when I started getting emails to call them.
When I did, this company said they made a mistake and did not have dates available in March and wanted to send me to a crappy Ramada instead! This is the oldest trick in the book, and certainly illegal!
Product or Service Mentioned: Bookvip Vacation Ownership.
Reason of review: Not as described.
Monetary Loss: $700.
Preferred solution: Deliver product or service ordered.