Bookvip's reply to:
BE VERY CAREFUL WITH BOOKVIP
Listen, they do not tell you until after you sign up that there will be a mandatory presentation you must attend.They conveniently say at the last min, "oh sorry did we not mention that??" They ask a ton of very personal questions on the phone.
They do not inform you that wherever you stay there will be additional resort fees and deposits required. I spent $170 on my package and was surprised with $200 of additional fees when I go to the resort! I had called bookvip before going to the resort and asked specifically if there would be any additional fees when I checked in.
I was told that there would only be a charge of $17 a day for hotel taxes which should have been mentioned when I booked as well!The taxes ended up being $84 dollars and I had to put down $150 deposit when I go to the resort!
Reason of review: Poor customer service.
Preferred solution: Other people to be aware of this!!.