Reply by Bookvip

Dear Darrin,

Thank you for sharing your experience with us. We appreciate all feedback.

Unfortunately, this was a highly unlikely event out of our control in which we were notified the resort had overbooked for those specific dates due to the overwhelming response of the promotional offer. We attempted to upgrade you at no additional cost as well add a bonus 3 nights to make amends for any inconvenience, however you declined the offer.

BookVIP has thousands of happy travelers every week, and has more video testimonials from happy customers than any other travel website in the world!

James Colligan
Owner
BookVip.com / Resort Vacations International
Author's
Woodburn, Oregon
0 comments

We booked a trip to Cabo through Bookvip in August 2016, and paid for it.

Ten days later we get a email from them saying we needed to contact them.I called them and they told us that the place we booked our stay at was full and they could not honor the reservation.

This was ten days later and we already booked our flights and transportation. And of course they try to up sale use the next day, so I told the lady on the phone that we were not interested in booking anything with them even with the extra three day US trip they wanted to give us. I flat told her no thank you (I DON'T TRUST YOUR COMPANY).

This sounds like a bait and switch to me.I WOULD NEVER TRUST THIS COMPANY ESPECIALLY IF YOUR TRAVELING OUT OF THE USA.((((BEWARE))))

Review about: Bookvip Room Booking.

Reason of review: Order processing issue.

Had an Experience with Bookvip?

Write a review