First off the Resort my wife and I stayed in was amazing , no thanks to bookvip. First off after reservation for trip was scheduled I had to re-confirm with my card info three times.
After doing this I continued to check my back account where I notice there were someone had stolen my card number and racked up 1000.00 in charges. Secondly there was no one at airport to pick us up and the king bed was two twins, not good for anniversary.
have left multiple messages with no answers. Resort manager even stated they hate to deal with Bookvip because they are tired of cleaning up their messes.
Product or Service Mentioned: Bookvip Vacation Package Booking.
Reason of review: Problems with payment.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
I liked: Resort.