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Bookvip's reply to:

Dear Luan, I am pleased that a supervisor was able to speak with you and your request was resolved. We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP. The reason we have over 3.8 Million Facebook Likes, more customer...
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North Miami Beach, Florida
#1298757
Bookvip's reply to:

Hello Ashley, We appreciate the opportunity to address your comments. It is disappointing that we were unable to accommodate you when you called to book and finalize your vacation package. As you were advised in August 2017, both of your open-dated vacation packages...
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#1288754
Hello Anthony, I would like to apologize for any inconvenience resulting from the manner of communication provided by our Customer Service agents. As the fastest growing travel company in the world, we sometimes fall short of our goal, however we are constantly...
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#1287979
Bookvip's reply to:

Dear Andy, We appreciate the opportunity to address your comments. First and foremost, please be reminded that although your reservation was final and non-refundable since you did not accept the trip insurance offered during the sales call, you stilll were refunded in...
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#1267042
Bookvip's reply to:

Dear Tom, Thank you for your feedback. As you are aware, your pending reservation was cancelled 8-days after booking because you did not complete the booking by agreeing to the Reservation Details with your electronic signature and submitting same. Your refund was...
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North Miami, Florida
#1264627
Dear Sheron, We appreciate the opportunity to address your comments. First and foremost, please be reminded that your $39 deposit was refunded to you promptly upon request and the reservation being held with your deposit was cancelled – both prior to your posting. All...
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#1250049
Bookvip's reply to:

Dear Laurie, Thank you for your valuable feedback. I am pleased that a representative was able to speak with you and resolve your concerns. Your reservation was cancelled as requested and your credit card was not charged. As the fastest growing travel company in the...
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#1249045
Bookvip's reply to:

Thank you for your valuable feedback. We adddressed this concern with Westgate as we are their exclusive online provider of first time visitor promotional packages. There staff are commission sales people. Additionally, a management member of their team reached out to...
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#1244329
Bookvip's reply to:

Dear Tammie, We appreciate the opportunity to address your concerns. Please note that a supervisor of the cancellation department attempted to contact you on the same day you requested cancellation of your reservation and left you a voicemail and sent you a text...
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Vero Beach, Florida
#1212334

Contact Bookvip

Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
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Bookvip Products and Services

Bookvip's reply to:

Hello Begum, Thank you for your feedback. As stated in the Reservation Details which you we covered over the phone and agreed to in writing, the resort partner is paying the 70% discount on for these promotions, and the resort will honor only one package per family,...
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#1212138