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Resolved
Bookvip's reply to:

Hello Afshin, Thank you for your feedback. When we became aware of your concerns as you did not meet the eligilbity requirment's of the sponsoring resort, however, our General Manager contacted you and all issues were resolved. We are happy that you are now booked...
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#1384480
Resolved
Dear Fereydoon, We appreciate your feedback and the opportunity to address your concerns. You were immediately contacted by our General Manager when we became aware of the issues surrounding your reservation and we are happy that we were able to obtain an exception...
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#1383827
Resolved
Bookvip's reply to:

Dear Courtney, Thank you so much! I am pleased that we were able to speak with you and resolve your concerns. We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP. We look forward to hearing from you when you are ready...
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#1001222
Resolved
Bookvip's reply to:

Mr. Beckley Thank you for your valuable feedback. As the owner of BookVIP, I am definitely proud of the fact we sent over 100,000 customers on vacations last year and have more customer video reviews than any other travel site. There is no "front" BookVIP.com is a...
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Louisville, Kentucky
#849815
Resolved
Bookvip's reply to:

It was good speaking with you. I am glad we were able to resolve the issue and get you on vacation in Myrtle Beach. As an owner, I do pride ourselves in our customer service and as the fastest growing travel company in the world we do make mistakes, however, we are...
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Belton, South Carolina
#838434
Resolved
Dear Ms. Amidzich, Thank you for your valuable feedback as I received your email last night and responded immediately. I am glad we were able to resolve the issue to your satisfaction. As I explained, your original reservation was never cancelled, however, under the...
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Hoboken, New Jersey
#639132
Resolved
Bookvip's reply to:

Thank you for your valuable feedback and we take all customers issues very seriously. We are able to look up reservations by the last name of customer, their email address, or telephone number, however, we are unable to locate any reservation with the information given...
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Constantia, New York
#591117

Contact Bookvip

Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
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