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Bookvip's reply to:

Resolved

Dear Courtney, Thank you so much! I am pleased that we were able to speak with you and resolve your concerns. We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP. We look forward to hearing from you when you are ready...
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#1001222
Bookvip's reply to:

Resolved

Mr. Beckley Thank you for your valuable feedback. As the owner of BookVIP, I am definitely proud of the fact we sent over 100,000 customers on vacations last year and have more customer video reviews than any other travel site. There is no "front" BookVIP.com is a...
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Louisville, Kentucky
#849815
Bookvip's reply to:

Resolved

It was good speaking with you. I am glad we were able to resolve the issue and get you on vacation in Myrtle Beach. As an owner, I do pride ourselves in our customer service and as the fastest growing travel company in the world we do make mistakes, however, we are...
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Belton, South Carolina
#838434
Bookvip's reply to:

Resolved

Dear Ms. Amidzich, Thank you for your valuable feedback as I received your email last night and responded immediately. I am glad we were able to resolve the issue to your satisfaction. As I explained, your original reservation was never cancelled, however, under the...
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Hoboken, New Jersey
#639132
Bookvip's reply to:

Resolved

Thank you for your valuable feedback and we take all customers issues very seriously. We are able to look up reservations by the last name of customer, their email address, or telephone number, however, we are unable to locate any reservation with the information given...
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Constantia, New York
#591117

Contact Bookvip

Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
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